As the Product Designer at 7shifts, you will be responsible for creating user friendly experiences that address our customers’ problems and tackle some of the biggest challenges in the restaurant industry. Reporting into the Senior Manager, Product Design, you’ll be working on a cross-functional team with a Product Manager, Data Analyst, Product Marketing Manager, and Software engineers and own a key area of our product experience. You’ll work across the entire design process and conduct research to build experiences and products that simplify team management and improve performance in restaurants.

We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply. 

What you’ll do:

• Brainstorm ideas, create prototypes, and test concepts with customers
• Design exceptional experiences that improve the way restaurants manage their teams
• Collaborate with your cross-functional team and design team to create and ship simple and easy-to-use products
• Stay close to our customers to understand their needs, pain points and goals by conducting customer interviews, usability tests, and on-site observation 
• Continuously gather feedback from teammates, stakeholders, and customers to ensure products align with customer needs and business objectives
• Work with engineers to implement designs and ensure the quality of shipped products
• Become an expert in your area of the product and bring forward thinking concepts that are valuable to our customers
• Participate in Design team initiatives, projects and rituals to ensure we are scaling as a team

What you bring:

• Previous experience in a Product Design role, working on cross-functional teams in a SaaS environment
• Strong communication skills to articulate design decisions and advocate for customer’s needs in discussions 
• Familiarity with digital design and collaborative tools (We use Figma)
• Experience with methods across the entire design process including research, problem definition, ideation, prototyping, validation and iteration
• A portfolio that showcases web and/or mobile designs from past projects you’ve worked on

It’d be even cooler if you had:

• Experience with Agile software development practices
• Previous experience in the restaurant-tech industry or working in a restaurant setting