Quality Outcomes Specialist - Clinical Outcomes, Multiple locations

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

40

Work Shift:

Days/Afternoons (United States of America)

Primary location will be Roper Hospital, but will have floating responsibilities at all hospital locations (Mount Pleasant Hospital, Bon Secours St. Francis Hospital and Berkeley Hospital) per the needs of the department.

Job Summary:  Through ongoing development and coordination of collaborative and interdisciplinary continuous data driven improvement efforts, the Quality Improvement Specialist creates a support structure within assigned department, medical staff department, or RSF Physician Partners, for achieving clinical and operational excellence.  The position is critical in measuring and improving clinical outcomes.  The Quality Improvement Specialist develops and assists management to implement improvement strategies. This role is responsible for the promotion of the use of statistical process control techniques, sophisticated data collection and analysis, identification of opportunities, implementation of best practice (including clinical guidelines), adherence to regulatory requirements, and promotion of safe, efficient processes.  The Quality Improvement Specialist interacts continually with clinical and medical staff to provide data and solution development processes.

Job Summary for positions in Clinical Quality Services:  The Quality Improvement Specialist - Ambulatory Care is responsible for day to day continuous quality improvement for assigned ambulatory care practices or regions. The Quality Improvement Specialist collaborates with Roper Saint Francis Healthcare (RSFH) key stakeholders and quality staff to promote a culture of continuous performance improvement and patient safety.

Minimum Qualifications:

Education for positions in Clinical Quality Services:  Bachelor degree required; Master Degree or enrollment in graduate program preferred. 

Experience for positions in Clinical Quality Services: At least 3 years of experience in healthcare organization or closely related industry. Experience in ambulatory care preferred. Direct experience with quality improvement projects required.  Experience in healthcare quality/patient safety/accreditation role preferred. 

Licensure/Certification: RN or clinical professional licensure preferred; CPHQ or PMP certification preferred

Primary Source Verification (if applicable): http://www.llr.state.sc.us/ or Compact RN state licensing board, if RN.

Knowledge/Skills:  Demonstrated ability to direct specific projects, coordinate team efforts, problem solve, evaluate monitor assess, and make recommendations. Working knowledge of Microsoft Office required. Strong interpersonal and communication skills. Ability to self-start with minimal supervision. Attacks problems creatively; ability to see possibilities in difficult situations. Ability to coordinate various functions. Functions as a team player. Ability to interact with individuals at various professional levels. Excellent time management, planning, and problem solving skills. Comfortable performing quantitative and qualitative analyses. Must maintain strict confidentiality of work related information. Must develop and maintain positive relationships with physicians and staff. Maintains professional, neat appearance required to promote positive image of Roper St. Francis. Strong presentation skills.

Roper St. Francis Healthcare is an equal opportunity employer. 

As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts

• Paid time off, parental and FMLA leave, and short- and long-term disability

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

SS Quality - Clinical Outcomes - Roper St Francis Healthcare

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].