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First Citizens BancShares

Full-service bank offering loans and investments

Business Planning & Support Analyst

Business OperationsConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • A bachelor's degree and 4 years of experience in project planning and the financial services industry, or a high school diploma or GED/equivalent and 8 years of experience in project planning and the financial services industry.

Responsibilities

  • Support strategic analysis, planning, and implementation of business process enhancements and improvements to drive scale and meet bank objectives.
  • Work with leadership, team leaders, internal business partners, and stakeholders to project manage and implement business processes and initiatives, including resource and financial management, to increase and enhance production while satisfying financial, regulatory, and compliance reporting requirements.
  • Support current plans, processes, and requirements that identify factors negatively affecting the business unit.
  • Aid in delivering strategies and solutions addressing identified issues and coordinate business efforts to achieve success.
  • Support the creation of internal business communications.
  • Support and lead projects, serving as a resource to the business unit or organization.
  • Provide guidance, feedback, and direction on complex matters using relevant expertise.
  • Aid in communicating performance results and expected behaviors.
  • Produce reports based on analysis, industry trends, and process capabilities.
  • Identify patterns, problems, and areas for improvement, and track the effectiveness of implemented enhancements.
  • Create specifications, project plans, and other documentation supporting business initiatives.
  • Source, compile, and interpret data; perform data analysis and communicate analysis outputs.

About the Company

First Citizens BancShares

Full-service bank offering loans and investments

First Citizens BancShares operates First Citizens Bank, offering a full range of financial services for individuals and businesses. Its products include checking and savings accounts, credit cards, mortgages and auto loans, personal loans, online and mobile banking, wealth management and investment services, insurance, and small business banking. The core product set is accessed via online and mobile platforms, branch networks, and ATM access, with features like online statements, bill pay, direct deposit, and rewards programs. The bank positions itself through a broad suite of banking and financial services tailored to different customer segments such as personal, business, and wealth customers, emphasizing integrated banking experience and customer support. Overall, the goal is to help customers manage money, borrow for major needs (homes, vehicles, education), invest for future goals, and protect their financial security through a range of financial products and advisory services.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1898

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