Tech Solutions Specialist - Multiple Teams

Join Us!

At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

As the Email Campaign Quality Analyst, you will serve as an instrumental part of the production process. The team will rely on your experience in marketing and automation tools, HTML, and attention to detail to ensure the final product is ready for deployment. You’ll be responsible for the accuracy of final assets and troubleshooting any issues that may need to be addressed in the QA process. 

Position Responsibilities:

• Media Asset Review and Testing:

  • Thoroughly review and test all media assets before launch.

  • Verify compliance with technical specifications (e.g., file formats, dimensions, resolution).

  • Ensure adherence to brand guidelines and messaging consistency.

  • Identify and document any errors or inconsistencies in creative assets, ad copy, or campaign setup.

  • Collaborate with the media team to resolve issues and ensure timely delivery of error-free assets.

• Campaign QA and Validation:

  • Verify accuracy of campaign targeting parameters, ad placements, and tracking implementation.

  • Test campaign functionality and user experience across various devices and browsers.

  • Monitor campaign performance post-launch to identify any potential issues or discrepancies.

• Process Improvement and Documentation:

  • Contribute to the development and improvement of media QA processes and workflows.

  • Maintain detailed documentation of QA procedures and test results.

  • Utilize QA tools and technologies effectively.

• Collaboration and Communication:

  • Work closely with the media team, creative teams, and ad operations to ensure alignment and timely resolution of issues.

  • Communicate effectively with internal and external stakeholders regarding QA findings and recommendations.

Minimum Requirements:

• 4+ years overall experience with 2 yrs experience in Eloqua, Marketing Cloud, and similar marketing tools

• Strong understanding of HTML and/or CSS to be able to spot errors in codes

• Strong attention to detail and analytical skills.

• Excellent communication and problem-solving skills.

• Experience with ad serving and media tracking technologies.

Preferred qualifications:

Having as many of these specific qualifications is a plus, but transferable skills/experiences may be equally valuable:

• Highly analytical, with a track record of being a strong problem solver

• Understanding of marketing operations, processes, business requirements.

• Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage

• We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums

• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

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Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.

To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC  is not responsible for any fees related to unsolicited resumes.

Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at [email protected].