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Aspen One

Operates ski resorts and luxury hotels

Director of Human Resources

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Human Resources, Business Management, or a related field, or an equivalent combination of relevant education and professional experience.
  • At least 7 years of progressive Human Resources experience, preferably within the hospitality industry.
  • At least 3 years of people leadership experience, with demonstrated ability to lead, develop, and motivate teams.
  • Proven success leading Human Resources operations within a New York City hotel or a comparable hospitality environment.
  • Strong working knowledge of New York State and New York City employment laws, regulations, and compliance requirements.
  • Strong analytical skills and attention to detail, with the ability to interpret HR data and generate actionable insights.
  • Proficiency in HRIS, timekeeping, and talent management systems.
  • Comprehensive knowledge of talent acquisition, development, and management, including recruitment, leadership competencies, talent assessments, succession planning, and performance management.
  • Knowledge of workforce analytics, safety, risk management, and current Human Resources trends and best practices.
  • Understanding and practical application of applicable federal, state, and local employment laws, including FMLA, ADA, ADEA, and EEO requirements.
  • Excellent verbal and written communication skills, with the ability to communicate effectively across all organizational levels.
  • Strong organizational and time management skills, with a proven ability to prioritize responsibilities and meet deadlines.
  • Ability to stand, type, and sit at a desk or computer for most of the work shift while executing repetitive movements.

Responsibilities

  • Oversee the implementation and administration of comprehensive Human Resources programs, including recruitment, onboarding, compensation, benefits, training and development, employee records, workplace safety, succession planning, employee relations, retention, and equal employment opportunity compliance.
  • Develop, implement, and maintain HR strategies, policies, and procedures aligned with organizational objectives, including performance management, coaching, counseling, disciplinary action, employee communications, annual performance reviews, and merit planning.
  • Partner with senior leadership to develop and execute HR strategies that support business goals, workforce planning, organizational effectiveness, and a positive employee experience.
  • Lead HR operational initiatives by analyzing workforce trends, evaluating key performance metrics, improving processes, and advancing productivity, service quality, workplace safety, security, and employee engagement.
  • Oversee HR budgeting and financial planning, including forecasting resource requirements, monitoring expenditures, analyzing variances, and implementing corrective actions.
  • Lead special projects and continuous improvement initiatives by identifying priorities, researching solutions, coordinating stakeholders, monitoring milestones, and evaluating outcomes.
  • Serve as a trusted advisor and strategic partner to management on employee relations, organizational development, talent management, performance, and other people-related matters.
  • Coach, mentor, and develop the HR team, fostering accountability, collaboration, professional growth, and an employee-centric culture.
  • Guide managers and employees in the consistent application of HR policies, procedures, and organizational values while promoting fairness, accountability, and positive workplace relationships.
  • Ensure compliance with applicable federal, New York State, and New York City employment laws and regulations by monitoring legislative changes, assessing business impacts, and advising leadership on appropriate actions.
  • Partner with legal counsel and corporate HR on employee relations matters, wage and hour compliance, unemployment claims, workers’ compensation, OSHA requirements, audits, subpoenas, and other employment-related proceedings.
  • Promote consistent documentation, fair and equitable practices, appropriate escalation, and timely resolution of employee concerns, investigations, and labor-related matters.
  • Maintain the confidentiality, integrity, and security of employee information and sensitive organizational records in accordance with applicable policies and legal requirements.
  • Maintain current knowledge of HR best practices, industry trends, and regulatory developments through professional development, benchmarking, continuing education, and participation in relevant professional organizations.
  • Perform other duties as assigned.

Desired Qualifications

  • Prior hotel opening experience.
  • Professional HR certification such as PHR, SPHR, or SHRM-CP.
  • Experience with Kronos and SmartRecruiters.
  • Knowledge of workers’ compensation claims processing and return-to-work processes.
  • Ability to occasionally lift, push, or pull 25 pounds individually or with assistance.

About the Company

Aspen One

Operates ski resorts and luxury hotels

Aspen One administers three brands—Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures—to operate four ski mountains, luxury hotels, and a growing line of retail and experiences. Guests access lift tickets, season passes, and ski instruction; stay at The Little Nell or Limelight hotels; and buy Aspen Collection apparel or rent premium equipment, along with curated experiences. The company stands out by combining top-tier ski operations, high-end hospitality, and an in-house product and experience line under one umbrella, plus strategic partnerships that broaden its reach. Its goal is to grow a premier mountain destination that blends outdoor recreation, luxury hospitality, and innovation while supporting sustainable tourism and Aspen’s cultural and community values.

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