Head of Operational Excellence & Enablement
About the job
- Demonstrated track record of building or owning artificial intelligence and automation products in an operational context such as supply chain, field operations, customer experience, or logistics.
- Experience influencing and leading operational teams, ideally in a global context.
- A commercial and analytical mindset, with comfort using data, key performance indicators, and return-on-investment-based decision making.
- Five to ten or more years of experience in a blend of Operations and Digital Product or Software Engineering.
- Previous experience in a startup, scale-up, or consulting environment involving structure-building in a fast-paced global environment.
- Own and deliver the artificial intelligence roadmap for Global Operations across predictive maintenance, customer experience automation, and real-time network monitoring.
- Define, prioritize, and ship artificial intelligence and automation features by translating operational pain points from local Operations Managers into scalable digital product solutions.
- Embed agentic artificial intelligence workflows across Operations to shift the organization from reactive to preventative operations.
- Own and lead Global Supply Chain and Customer Experience Operations by setting strategy, leading a small team, owning key performance indicators, and driving continuous improvement.
- Lead charging, screen equipment, and spare-part planning, ordering, storage, and transport for Global Supply Chain.
- Lead driver support through digital and contact-center channels for Global Customer Experience.
- Drive operational excellence and best practices across global markets by influencing local Operations Managers.
- Own Global Operations and Maintenance Standard Operating Procedures and the operating cadence.
- Drive continuous-improvement projects across global markets.
- Industry background in electric vehicle charging, physical infrastructure, out-of-home media, or technology hardware.
- Digital Product management experience.
- Experience in electric vehicle charging, out-of-home media, technology hardware, or physical infrastructure.
About the company
JOLT Charge operates a network of fast EV charging stations with a freemium pricing model: drivers get a daily 7 kWh allowance, after which additional charging is billed per kWh. Payments can be made through JOLT Charge’s own system or via third-party charging cards, offering convenience across different networks. The service focuses on urban and suburban areas in the UK and Europe, aiming to be easy for new users to adopt. The goal is to attract many EV owners, grow the charging network in cities, and provide a convenient, fast charging option across its regions.
Company Size
51-200
Company Stage
Debt Financing
Total Funding
$206.6M
Headquarters
Sydney, Australia
Founded
2018
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Simplify's Take
What believers are saying
- JOLT completed Volta Media acquisition on January 1, 2026, adding thousands of U.S. assets.
- Hoboken awarded JOLT 14 chargers in March 2026, validating its municipal model.
- March 2026 network impressions jumped 30%, lifting monthly capacity above 177 million views.
What critics are saying
- Carmet sued JOLT on September 16, 2026 over Shell-Volta patent rights in California.
- If ad fill rates weaken, JOLT’s subsidy model collapses and charger economics break.
- JOLT employed 102 people in March 2026; a lean team strains integration and rollout.
What makes JOLT Charge unique
- JOLT pairs free EV charging with premium DOOH screens across five countries.
- Its 7 kWh daily free-charging offer lowers driver acquisition friction and boosts usage.
- Spark Intelligence sells audience-first planning across 4,750 U.S. screens and 2,500 segments.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Company Equity
Hybrid Work Options
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↑ 3%2 year growth
↑ 2%JOLT, a global digital out-of-home (DOOH) and electric vehicle charging network, has launched Spark Intelligence in the United States. The platform supports more than 4,750 digital screens across 34 states and 65 DMAs. Spark Intelligence uses over 2,500 audience segments and 1.5 billion monthly geospatial data points to help advertisers identify where target consumers are concentrated. The platform enables campaign activation across relevant screens and connects ad exposure to measurable outcomes. Rather than selecting screens by location, the system starts with the target audience. Advertisers can measure results through store visitation, web activity, brand lift and sales lift. The platform offers premium formats including video, 3D and dynamic triggers, with real-time optimisation. JOLT operates across the United States, Canada, the United Kingdom, Australia and New Zealand.
Jolt names Tim Debenham national sales director. Photo: LinkedIn July 29, 2026 Jolt, an Australia-based digital out-of-home and electric vehicle charging network, has promoted Tim Debenham, the company's Victorian sales director, into a new national sales leadership role. Debenham will over oversee Jolt's sales function across Australia, including national revenue strategy and sales team development, while continuing to lead the Victorian team, according to a press release. He will report to Jolt Australia Country Manager Stuart Moffat. Debenham joined Jolt in 2022 as Victorian sales director, following several years in senior media sales roles at News Corp. "Tim is a leader in every sense of the word. He knows JOLT inside and out, he understands what great work looks like, and he has the patience and craft to see it through. He has a track record for being meticulous and dedicated to his partnerships - he's been known to work with clients for the better part of a year to get a campaign exactly right," Moffat said in the release.
Jolt OOH network impressions see robust increase. March 16, 2026 Jolt, Australia's first network of EV charging stations and owner of a digital out-of-home advertising network, saw its digital OOH network impressions jump by 30% from Q3 2025 to Q4 2025. The increase spurred a lifting capacity to more than 177 million ad views each month and was due to a launch of 30 high-impact screens across Western Sydney and Brisbane, according to a press release. The new screens increased the network's physical footprint by 11% and boosted audience reach and engagement. Jolt bolstered its free EV charging offering in Western Sydney in recent months, with new sites unveiled in Parramatta, Blacktown and Bella Vista in key transit and entertainment precincts. Jolt's recent Brisbane expansion, including new sites in Windsor, Clayfield, Taringa, Toowong, Virginia, Chermside North and Zillmere Village in the city's north, have driven large-scale growth for its Queensland network, with a 48% jump in Jolt screens and delivering a 47% lift in ad impressions. Jolt Australian Country Manager Stuart Moffatt said the data highlights Jolt's unique ability to build brand salience through strategic density. "Our focus is on taking a strategic approach to network density - by securing unbeatable real estate in essential transit and retail hubs, Jolt is delivering higher frequency and stronger ROI for our brand partners," Moffatt said in the release. Jolt also expanded its footprint in New Zealand in 2025, rolling out charging stations in Wellington, while expanding its Canadian and U.K. footprint.
JOLT announced the signing of an agreement to acquire a substantial portion of the Volta Media Network from Shell.
Jolt receives million-dollar grant for HPC network in Canada.