Logix

Member-owned bank distributing profits to members

Branch Teller 1

Retail & Commercial BankingConfirmed live in the last 24 hours

Part-timeWoodland Hills, Los Angeles, CA, USA$21 - $22.50 /hr

About the Job

Requirements

A high school diploma or GED is required.
At least 1 year to 24 months of customer service and/or cash handling experience is required.
Working knowledge of Microsoft Office products, including Outlook, Word, and Excel, is required.
Recent cash handling or prior teller experience is preferred.
Knowledge of the Symitar system is a plus.

Responsibilities

Process member transactions accurately and promptly, including deposits, withdrawals, transfers, negotiable instruments, cash advances, stop payments, address changes, and wire transfers.
Provide timely and courteous service by servicing or closing accounts, completing related documentation, issuing or re-pinning cards, and adding or updating joint owners and beneficiaries.
Respond to member inquiries in person, by telephone, or by mail; resolve routine issues and direct complex issues to the appropriate management staff member.
Participate in assigned employee development programs supporting sales and service, continuous improvement, quality, and teamwork.
Balance daily work.
Perform operational activities in compliance with applicable laws, regulations, and Credit Union policies and procedures.
Perform routine office and clerical duties, such as requisitioning supplies and maintaining accurate, current files.
Maintain the cash drawer within assigned cash limits and in accordance with policies and procedures.
Report to work on time as scheduled.
Work at any location as business needs dictate.
Identify opportunities to cross-sell services and products and generate referrals to business partners.

Desired Qualifications

Recent cash handling or prior teller experience is preferred.
Knowledge of the Symitar system is a plus.

Overview

If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. If you have a passion for supporting our members in-person, helping people achieve their financial goals, we’re looking for you! As a Branch Teller, you'll be trusted to support our members, with achievable goals to guide you and opportunities to grow within the credit union.

The Branch Teller I is responsible for assisting members in the completion of financial transactions, such as deposits and withdrawals, and other related transactions. Knowledgeably addressing member concerns and questions as well as identifying opportunities for cross-selling services and products. Also generates referrals to business partners accordingly.

Responsibilities

Processes member transactions efficiently, accurately, and promptly including deposits, withdrawals, transfers, sale or processing of negotiable instruments, cash advances, stop payments, address changes, wire transfers, etc.
Provide timely and courteous service to all members by servicing accounts, closing accounts, or completing related documentation, issuing/re-pinning cards, adding/updating joint owners/beneficiaries, etc.
Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.
Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
Balances daily work.
Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
Maintains cash drawer per assigned cash limits and policy and procedures.
Must consistently report to work on time, as scheduled.
Other duties may be assigned.
Must be flexible to work out of any location at any time, as business needs dictate.

Branch Hours

Monday - Thursday: 9:00 AM to 5:00 PM
Friday: 9:00 AM to 6:00 PM
Saturday: 9:00 AM to 2:00 PM

Qualifications

Education

High School or GED

Experience

Must have at least 1 year to 24 months of customer service and/or cash handling experience

Knowledge, Skills & Ability

Must a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel.
Must be detail oriented and have the ability to multi-task in a fast paced environment.
Must have a demonstrated ability to deliver consistently superior customer service.
Recent cash handling or previous teller experience preferred. Knowledge of Symitar system a plus.

Disclaimer

Equal Opportunity Employer/Veterans/Disabled

Pay Range

USD $21.00 - USD $22.50 /Hr.

Base Pay

Compensation: 21 to 22.5 (USD)

About the Company

Logix

Member-owned bank distributing profits to members

Logix is a member-owned bank where customers become part-owners when they open an account. 100% of profits are returned to members as lower fees, better rates, improved services, and higher reserves to maintain financial strength. This ownership model aims to align the bank’s success with its customers, making Logix feel like a community-owned financial institution. The company distinguishes itself with a high level of personalized service (80% of calls answered by a live agent, concierge desks in branches, and free gourmet coffee), a long track record of stability (no bailout funds and no losses in 80 years), and strong member advocacy (over 96% would recommend Logix). Its goal is to offer smarter banking through ownership-based benefits, reliable service, and financial resilience that benefits its members directly.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Burbank, CA
Founded: 1937

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