Senior Salesforce Business Analyst

Senior Salesforce Business Analyst

AArete is one-of-a-kind when it comes to consulting firm culture.

We’re a global, innovative management and technology consulting firm with offices in the U.S. and India. Our name comes from the Greek word for excellence: “Areté.” And excellence is exactly what we strive for.

We’re celebrating our fourth year as one of Forbes’ World’s Best Management Consulting Firms – and our success starts with our people.From robust career development planning to competitive life and wellness benefits, AArete’s “Culture of Care” takes a holistic approach to the employee experience.

AAretians (our team members) are leaders at every level. You are encouraged to unlock your full potential by directly contributing to our mission and prioritizing personal development and fulfillment.

The Role

We are seeking an experienced Salesforce Business Analyst with a focus on Digital Transformation to join our dynamic team. In this role, you will play a pivotal part inleading client engagements focused on leveraging Salesforce to optimize business processes, enhance constituent experiences, and modernize legacy systems. You will collaborate closely with cross-functional teams to analyze, design, and implement Salesforce solutions that deliver on client’s needs and continue to shape our Salesforce practice and digital transformation strategy.

Work You’ll Do

• Lead efforts to gather, analyze, and document business requirements for Salesforce solutions, supporting digital transformation goals
• Collaborate with stakeholders to understand business processes, pain points, and priorities and recommend Salesforce customizations and configurations that drive efficiency and innovation
• Translate business requirements into clear functional specifications, user stories, and process flows aligned to Salesforce best practices
• Partner with Salesforce architects and developers to design and implement Salesforce workflows, reports, dashboards, and custom objects that align with broader digital transformation efforts
• Act as a bridge between business stakeholders and technical teams, ensuring alignment of Salesforce solutions with the organization's needs and serving as a trusted advisor.
• Support configuration, testing, and deployment activities including UAT planning and execution
• Support business development activities including solutioning, level of effort estimates, and proposal development
• Contribute to the growth of the AArete’s Salesforce practice by refining and developing templates, accelerators, and delivery standards
• Other duties as assigned

Requirements

• 8+ years of experience as a Salesforce Business Analyst or in a similar role
• Strong knowledge of Salesforce CRM, including Sales Cloud, Service Cloud, Health Cloud, Marketing Cloud, and custom applications
• Ability to gather and document business requirements and translate them into user stories and technical specifications
• Hands-on experience with Salesforce configuration, including workflows, process builders, and custom objects
• Excellent communication skills to work with stakeholders at various levels
• Willingness to engage in direct client interaction, including travel to client location

Preferred Requirements

• Familiarity with custom application development within the Salesforce platform
• Understanding of data migration and integration techniques

Benefits

• Flexible Paid Time Off of up to 23 days annually, in addition to 10 paid public holidays
• Hybrid work model with flexible in-office attendance
• Comprehensive health benefits including medical insurance (Mediclaim), personal accident insurance, and term life insurance
• Generous paid parental leave program
• Attractive employee referral bonus scheme
• Transportation allowance and night shift allowance
• Employee advance salary loan facility
• Structured professional certification reimbursement policy to support ongoing learning and development

We put humans at the center of our work

We’re a global management and technology consulting firm specializing in strategic profitability improvement, digital transformation, and strategy & change for clients. Our cross-industry solutions are powered by a digital-first mindset, market intelligence, and data-driven approach to deliver purposeful change, actionable insights, and guaranteed results.

But what sets us apart is our people. We are guided by our deeply embedded guiding principles: Excellence, Passion, Loyalty to Clients, Stewardship, Family, Community, Sustainability, and Inclusion.

And we’ve been recognized as a top firm to work for by companies like Forbes, Top Workplaces Chicago Tribune, and Consulting Magazine.

We’ve earned a Great Place to Work Certification™ and been named a World’s Best Management Consulting Firm by Forbes, Vault’s Top 50 Firms to Work For, Crain's Chicago Business Fast 50, Inc 5000’s Fastest Growing Firms, and Consulting Magazine's Fastest Growing Firms.

Learn more about our award-winning culture

AArete, LLC (“AArete”) may utilize Artificial Intelligence/Automated Decision-Making Technology/Automated Employment Decision Technology tools and resources (“AI” or “tools” or “resources”) to assist humans in generating job descriptions and postings, recruitment, analyzation of information, screening candidates, evaluation of candidate information, and assisting humans in the selection of potential candidates by all levels of AArete employees for all positions.

AArete may use Microsoft Co-Pilot,OpenAIChatGPT, Anthropic Claude, Google Gemini, LinkedIn Recruiter AI and Hiring Assistant, Jobvite Talent Fit and AArete HireSense. AArete may use all the information you provide. Submission of information to AArete shall serve as consent to AArete’s use of AI tools and resources. AArete complies with all applicable lawand does not use AI to discriminate against any individual and does not use location or geographic data like zip codes to act in a discriminatory or illegal manner. Your personal data may be used in relation to prospective employment with AArete and will only be retained for so long as legally necessary.

AArete shall comply with its posted privacy policies and candidates may contact Recruiting or Privacy Departments, as identified below, to request accommodations or to exercise any of your applicable rights, pursuant to applicable law:

Recruiting:[email protected]

Privacy:[email protected]

We are an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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