IT Support Engineer
Voy
IT Support Engineer
Voy
Personalized weight-loss program with meds
Voy is a healthcare platform led by clinicians. We support people managing long-term health conditions with treatment plans backed by real evidence.
Founded in 2018, we started as MANUAL, focusing on hair loss, weight loss and men’s health. As we grew, we realised we could help more people. In 2025, we became Voy and expanded into more areas of health, including female hair loss, testosterone, menopause, dermatology and diagnostics with Do Health.
Today, Voy has around 750,000 active customers and has treated more than 2 million people since we began. We work across the UK, Germany, Brazil and India to make a new future of healthcare a reality. We’re approaching $1bn in ARR and have grown more than 100% year on year, every year since inception. At Voy, we let the evidence do the talking. In a published study of over 100,000 people, those who reached 12 months in the Voy programme and stayed engaged lost up to 24% of their body weight.
Our vision is simple: to make 100 years of healthy living within reach for everybody. Our mission is to bring quality care to everyone, at scale.
The Opportunity
You'll be the first point of contact for IT at our warehouse locations, as well as supporting wider company staff beyond the pharmacy and warehouse environment — keeping devices, printers, scanners, and people working.
It's a hands-on, on-site role suited to someone early in their IT career who wants to learn fast in a busy operational environment, with real ownership from day one and a clear path to grow. Because the warehouse dispatches on weekends, this role includes a mandatory weekend rota — weekend cover is the core reason the role exists, so it's a firm requirement rather than an occasional extra.
What you'll do
What we are looking for
Essential Criteria
Desirable Criteria
Career Growth
This role represents a genuine entry point into our global IT function. You will be actively supported against our internalIT Career Framework, with a structured path to progress as an IT Engineer as you expand your technical breadth and take on more independent, complex responsibilities across the group. To support your career development and team connection, the role includes dedicated time to work one day per month at our UK HQ.
Interview process
We aim to move quickly and will give you a decision at every stage.
Voy helps people lose weight by combining medical treatment with ongoing behavioral coaching. It runs a weight‑loss program where clients start with an online assessment to identify a personalized plan, then receive prescribed medication delivered discreetly to their home, plus regular coaching sessions to monitor progress and reshape eating habits. The approach also tackles emotional eating and aims for long‑term results, supported by a subscription model that provides continuous care. Compared with traditional dieting, Voy emphasizes medically guided weight management and sustained support, which it says leads to much greater total weight loss over time. The company’s goal is to help clients achieve durable health improvements by pairing personalized care, medical treatment, and habit change.
Explore more opportunities at Voy