UCSF

Public health sciences university in San Francisco

Director of Operations

Business & StrategyConfirmed live in the last 24 hours

Full-timeSan Francisco, CA, USA$119k - $254k

About the Job

Requirements

Academic background and experience in dementia care or primary care, and public health.
Advanced knowledge of administrative, budgetary, human resources, and financial principles and practices.
Advanced oral and written communication skills.
Ability to think creatively and independently on concepts requiring advanced analytical skills.
Advanced interpersonal skills and ability to work with diverse groups to achieve results.
Ability to work collaboratively with internal and external peers and managers.
Experience managing multiple staff and strong leadership skills.
Project management skills and ability to manage multiple projects or programs independently, including competing deadlines and demands.
Excellent Excel skills and experience using project management software.
Ability to travel nationally to achieve program goals.
Experience working with independent contractors or consultants and/or purchasing agreements.
High proficiency with Microsoft Suite, Office 365, Qualtrics or other surveying software, and project management software.

Responsibilities

Independently oversee a broad spectrum of management and implementation duties for Dementia Care Aware.
Administer the initiative's finance, human resources, programmatic, and other operational functions.
Manage all programmatic activities, including organizing, leading, and documenting program meetings.
Organize new rural health outreach work to identify partners for training.
Maintain the Dementia Care Aware website.
Provide Continuing Medical Education credits, trainings, and support.
Manage program data and resources, and organize, build, and maintain data infrastructure.
Create and disseminate targeted outreach and social media campaigns.
Write reports and track program deliverables and timelines to ensure deadlines are met.
Hire, onboard, train, and supervise program staff; manage financial and human resources and staff performance.
Contribute to program planning and direction in collaboration with the Executive Director and leadership team.
Serve as the key point of contact for internal and external partners and stakeholders, and represent the Director in stakeholder meetings when needed.
Oversee the Program’s Evaluation Core and evaluate the program’s success and impact, including post-funding sustainability and continuity.
Assess program effectiveness, conduct evaluations, interpret and analyze data, and recommend changes to program content, policies, and procedures.
Manage programmatic purchases, including consulting agreements and goods and services, and work with Finance Control to ensure fiscal compliance.
Organize and lead meetings, participate in committees and workgroups, and participate in conferences.
Ensure final products and content follow UCSF brand strategies, digital and editorial policies, and identity standards.
Provide public relations support and lead or support dissemination, including working with consultants, attending conferences and seminars, and delivering presentations.
Assist in developing research and provide input on or write reports.

Desired Qualifications

Experience with curriculum development, teaching, and/or virtual learning platforms.
Program evaluation experience.
Knowledge of Medi-Cal and statewide organization around health care services.

The Division of Geriatrics seeks to recruit a Director of Operations for Dementia Care Aware, a state-wide initiative led by UCSF’s Executive Director. Dementia Care Aware is a multi-year, multi-site, statewide initiative aiming to improve the lives of people living with dementia, and the people who support them, by rapidly improving the ability of primary care for underserved populations to assess and care plan for people living with dementia. There is an increasing focus on rural areas and on general geriatrics expertise in rural areas through Extension for Community Healthcare Outcomes (ECHO)-style training.

The Director of Operations will independently oversee a broad spectrum of management and implementation duties that will require advanced knowledge and experience in the fields of dementia, primary care practice, Medi-Cal, the safety net, rural health, and public health. They will also administer all finance, human resources, programmatic and other operational functions for Dementia Care Aware. Working closely with and reporting to the Executive Director, other core responsibilities will include managing all programmatic activities, which include: organizing, leading and documenting program meetings, organizing the formation of new rural health outreach work to identify partners for training, maintaining a website for Dementia Care Aware, providing Continuing Medical Education (CME) credits, managing and maintaining program data and resources, creating and disseminating targeted outreach and social media campaigns, writing reports and keeping track of program deliverables, hiring, onboarding and supervising program staff, contributing to program planning and direction, and acting as the key point of contact for all partners and stakeholders. Additionally, the Director of Operations will oversee the Program’s Evaluation Core to evaluate the overall success and impact of the program, especially in the realm of post-funding sustainability and continuity. A successful candidate is a self-motivated multi-tasker with a problem-solving mindset who can independently prioritize all assignments and keep the Director informed. They are highly resourceful, and a thought leader who will contribute to the overall success of Dementia Care Aware and those with evaluation experience in training, education, and health programs are highly preferred.

Knowledge, Skills and Abilities	Req / Pref
Academic background and experience in selected area of research (dementia care or primary care, and public health).	Req
Advanced knowledge of administrative, budgetary, human resources and financial principles and practices.	Req
Advanced oral and written communication skills.	Req
Advanced ability to think creatively and independently on concepts requiring advanced analytical skills.	Req
Advanced interpersonal skills and ability to work with diverse groups to achieve results.	Req
Advanced ability to work collaboratively with internal and external peers and managers.	Req
Experience managing multiple staff and strong leadership skills.	Req
Excellent project management skills, ability to multi-task and work independently to manage multiple projects/programs at once (often with competing deadlines/demands).	Req
Excellent Excel skills, experience using project management software	Req
Ability to travel nationally to achieve program goals	Req
Experience working with independent contractors/consultants and/or purchasing agreements.	Req
High efficiency with MS Suite, Office 365, Qualtrics/other surveying software, and project management software.	Req
Experience with curriculum development, teaching and/or virtual learning platforms.	Pref
Program evaluation experience.	Pref
Knowledge of Medi-Cal and statewide organization around health care services	Pref

% of time	Essential Function (Yes/No)	Key Responsibilities (To be completed by Supervisor)
60%	Yes	Directs and administers an independent program with complete responsibility for administrative and programmatic activities. Leads the direction and success of the program in close collaboration with the Executive Director and leadership team Acts as the main point of contact for all internal/external partners & stakeholders Keeps track of program deliverables/timelines and works closely with the Director to ensure all deadlines are met Organizes and leads meetings and participates in committees/workgroups Organizes targeted outreach, social media campaigns and the creation and maintenance of the website and its contents Final products should follow both UCSF and Advancement brand strategies, as well as UCSF digital and editorial policies. Ensures that all content aligns with UCSF’s digital and editorial policies and brand identity standards as posted at identity.ucsf.edu. Provides oversight of incentive payments/remuneration processes Provides Continuing Medical Education (CME) trainings and support Maintains program data and resources; organizes, builds and maintains data infrastructure Manages and supports all programmatic purchases (consulting agreements, goods & services, etc.) Works closely with the Finance Control to ensure fiscal compliance Represents the Director in stakeholder meetings where needed Participates in conferences; provides public relations support
20%	Yes	Manages financial and HR resources. Writes job descriptions Acts as the Hiring Manager, screens, hires, onboards and trains program staff Supervises program staff, engage in performance management and oversight
10%	Yes	Assesses program's effectiveness, and recommends changes to program's content, policies and procedures accordingly. Contributes to the development of program evaluation plans Conducts the evaluation and interprets/analyzes data Recommends changes to program's content, policies and procedures
10%	Yes	Assists in developing research, participates in professional conferences, and provides public relations support. Provides input and/or writes reports Leads and supports dissemination functions including working with consultants, attending conferences/seminars, and delivering presentations
100%		(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

Budgeted Job Salary Range: 119-254K

About the Company

UCSF

Public health sciences university in San Francisco

UC San Francisco is a public research university in San Francisco focused solely on health sciences, combining professional education with biomedical research and patient care. Its schools of dentistry, medicine, nursing and pharmacy train clinicians and scientists, while teams investigate cancer, immunology, genomics and neuroscience. UCSF Medical Center and Benioff Children's Hospitals connect clinical care with faculty research and training, and university clinics serve patients across Northern California. Founded in 1864, UCSF is the University of California campus dedicated to graduate and professional education and biomedical research, based in San Francisco.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 1864

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