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Kramp

European spare parts supplier for agriculture

Workshop & Technical Service Team Leader

Equipment MaintenanceConfirmed live in the last 24 hours
Full-timeStrullendorf, Germany€3.6k - €5.6k /mo

About the Job

Requirements

  • Completed three-year vocational training in a technical field, such as industrial mechanics, hydraulics, or machining, or an equivalent qualification.
  • Three to five years of leadership experience.
  • Familiarity with logistics processes and systems, including how technical and operational processes relate.
  • Technical understanding and commercial thinking, with decisions considering quality, efficiency, and cost-effectiveness.
  • High proficiency with MS Office.
  • Good English skills at B2 level.

Responsibilities

  • Manage the daily workshop operation efficiently and smoothly, monitoring key figures, repair orders, returns, and customer commitments and taking action when needed.
  • Translate operational work plans into efficient daily workshop processes and independently manage day-to-day operations.
  • Lead and support the team hands-on, assign tasks clearly, and monitor operational processes.
  • Ensure repairs, returns, and service orders are completed on time and to a high standard, meeting customer commitments.
  • Identify disruptions to workflows early and address them independently, for example by adjusting staffing plans, reallocating tasks, or reprioritizing work.
  • Conduct probationary-period, employee, and return-from-sick-leave conversations, and foster open, respectful team communication.
  • Monitor work quality and quantity, as well as cleanliness, organization, and workplace safety in the area of responsibility.
  • Analyze key figures and implement measures to improve process quality, considering cost-effectiveness and effects on customers and partner functions.
  • Contribute to projects and process changes, such as introducing new programs, user software, or work procedures.
  • Coordinate closely with logistics leaders and relevant stakeholders, and ensure KPI, budget, and quality goals are met.
  • Take professional and disciplinary responsibility for the five-person team and serve as a central contact for employees.
  • Work with local leaders and adjacent departments to further develop collaboration and create conditions for team success.

Desired Qualifications

  • Further qualification as a technician or master craftsperson, or equivalent further training.

About the Company

Kramp

European spare parts supplier for agriculture

Supplies spare parts and related accessories for agricultural equipment across Europe, backed by a large product catalog and an online webshop that makes ordering easy. The ordering process is supported by a long history of partnerships and a broad European distribution network, enabling fast, reliable delivery to professional customers. Kramp differentiates itself through a deep catalog, early digital adoption (mail catalog in the 1950s and a webshop since 2001), strategic acquisitions and cross-border expansion that created a large European footprint. The company’s goal is to be the leading source of spare parts for farming equipment in Europe, providing simple, fast, and trusted access to parts for farmers, mechanics, and distributors.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Varsseveld, Netherlands
Founded
1951

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