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tawk.to

Freemium live chat platform with agents

Website Chat Manager

Customer SupportConfirmed live in the last 24 hours
Full-timeDasmariñas, Cavite, Philippines₱30k /mo

About the Job

Requirements

  • Must be highly proficient with Excel and Microsoft Office, including Microsoft Teams, Outlook templates, Excel, SharePoint, fillable forms, and Word templates.
  • Must be able to use Google applications.
  • Must have knowledge of setting up live chat.
  • Must have knowledge of loading website information into a knowledge database.
  • Must be familiar with websites built using PHP and MySQL.
  • Must have knowledge of optimizing systems running on Linux.
  • Must have knowledge of Airtable.
  • Must have good written and verbal communication skills.
  • Must be able to work 40 hours per week, from 8:30 AM to 5:00 PM Eastern Time.

Responsibilities

  • Communicate via Teams, email, or phone calls.

Desired Qualifications

  • Ability to post new website additions on social media.

About the Company

tawk.to

Freemium live chat platform with agents

tawk.to provides a free live chat and customer messaging platform for websites, including real-time chat, a ticketing system, and a Knowledge Base. Businesses embed a chat widget on their site; agents monitor visitors in real time and can use group messaging with a multilingual widget. They monetize through optional services like hiring outsourced chat agents for $1/hour, removing branding for $19–$29/month, and an AI chatbot add-on. Its advantage is offering the core product free with unlimited agents and broad SMB adoption, plus a partner program for referrals.

Company size
51-200
Company stage
Seed
Total funding
$2M
Headquarters
Las Vegas, NV
Founded
2012

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