Account Manager

Job Description

Role Summary/Purpose
Account manager is the main Veolia’s representative person to customers, so they should execute the service excellence through managing the whole affairs for customers such as delivery, dosing, performance monitoring, Value delivery process, communication, risk management, and building a tight relationship

Primary Responsibilities:

• Responsible for water treatment & Process Chemicals solution sales in  industries.  
• Identify business opportunities; Maintain customer relationships through value-added services.
• Develop and execute territory sales plans to drive top line growth.
• Strengthen end user relationship by providing customer value including but not limited to offering products operation guideline and other products knowledge through company internal resource 
• Integrate sales strategy with regional situations to maximize Veolia's share in the marketplace. 
• Work in a matrix environment with product application, commercial operation,and sourcing & production team
• Ensure all opportunities meet VWT business objectives for profitability and assess the commercial and technical viability of the project. Determine and assess all risks, including financial, environmental, legal, political, etc.   
• Ensure a smooth transition of all activities to the implementation team.
• Fully compliance to regulation and company policy in all business activities; Strictly follow the requirements of internal risk control processes. 
• Attend and represent Veolia Water Tech in seminars, conferences, regulatory, and other marketing events. 
• Develop technical and commercial skill-sets within the commercial team to enhance support to business partners and customer 
• Help FSRs improve their job skills and communication skills, and provide specific work instructions with FSRs in customer-related tasks to resolve issues in line with customer needs.
• Cover FSR tasks when necessary and show good leadership to FSRs and the company.

Qualifications

Qualifications Required:

• Bachelor’s degree, preferably in chemistry/chemical engineering/environment engineering, or related field.
• At least 3-5 years work experience in water treatment or related industries.
• Strong business development, marketing and customer relations skills.
• Excellent communication/sales skills.
• Strong ability to work independently (commercial & technical capacity).
• Familiar with Value Selling
• Great team player.
• Good analytical skills - both technical and financial.
• Good compliance spirit.
• Fair command of English. IM grade is qualified but preferred higher than IH grade in OPIC or TOEIC speaking test

Additional Information

Desired:

• Extensive industry experience.
• Hands-on service experience in chemistry and engineering systems.
• Good career track record.
• Good experience in water & process treatment solutions would be a plus.
• Good experience in specialty treatment chemicals in HPI/CPI industries would be a plus.
• Good experience in KAM and project management would be a plus.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.