A

Amazon

Sells products online and rents cloud computing

Senior Manager, Solutions Architecture

Implementation & Technical Account ManagementPosted on Nov 9
Full-timeJersey City, NJ, USA

About the Job

Requirements

  • A Master’s degree or foreign equivalent in Computer Science, Applied Science, or a related field and 10 years of experience in the job offered or a related occupation; alternatively, a Bachelor’s degree or foreign equivalent in those fields followed by 12 years of progressively responsible experience in the job offered or a related occupation.
  • At least 10 years of experience managing technical, enterprise customer-facing resources.
  • At least 10 years of experience architecting or operating solutions built on cloud computing technologies.
  • At least 10 years of experience in the banking industry domain.
  • At least 10 years of experience in financial services.
  • At least 10 years of experience with the software development life cycle.
  • At least 10 years of experience in consulting and technical enterprise solution architecture.

Responsibilities

  • Guide and assist customers, partners, and internal teams on the delivery framework, and develop and iterate on the current methodology.
  • Define system goals and advise on workflows and diagrams describing logical operational steps for computer system program implementation and customer delivery.
  • Conduct discovery workshops and seminars to analyze customer and partner needs and scale adoption of the delivery framework.
  • Coordinate software or hardware installation for Amazon Web Services products across computer, data storage, and networking products.
  • Drive consistent project and engagement experiences for customers through the delivery customer engagement professional community, and support customer satisfaction through system design and analysis leading to frequent customer business value delivery.
  • Participate in presales and onsite visits, understand customer requirements, propose and deliver Professional Services offerings such as mass migration programs, and help analyze and develop custom computer solution engagements.
  • Collaborate with AWS field sales, presales, training, and support teams to help partners and customers learn and use AWS services in key market verticals and regulated industries, including financial services, media and entertainment, and healthcare and life sciences.
  • Analyze, understand, and review AWS computer system product offerings; develop, document, and revise system design and delivery procedures based on industry best practices.
  • Expand or modify delivery systems to test new processes and procedures with improved workflow and quality standards.
  • Deliver multistream technical engagements with partners and customers.
  • Recommend new AWS computer system software package end-to-end engagement lifecycles, and provide staff and users with assistance solving computer-related problems, including malfunctions and program delivery flow problems, through frequent feedback loops.
  • Analyze, develop, document, and revise system design and delivery procedures, test procedures, and quality industry standards.
  • Assist with training functions relating to computer system IT migration scenarios, including conducting seminars.
  • Determine the AWS cloud computing platform computer software or hardware requirements needed to set up systems according to customer needs.
  • Travel domestically or internationally up to 50% may be required to perform the role responsibilities.

About the Company

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1994

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