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Johnson & Johnson

Makes prescription drugs and medical devices

Senior Director - Multiple Teams

IT OperationsPosted on Nov 10
Full-timeBengaluru, Karnataka, IndiaNo salary listed

About the Job

Requirements

  • A bachelor's degree in Business Administration, Computer Science, Information Systems, Engineering, or a related discipline is required.
  • At least 15 years of experience in IT, digital transformation, operations, commercial technology, business transformation, or related leadership roles is required.
  • At least 7 years of senior leadership experience, including direct or matrixed leadership of global cross-functional teams, programs, or portfolios, is required.
  • Experience acting as an end-to-end technology leader across multiple functions or international markets is required.
  • Experience partnering directly with senior business executives and leadership teams to shape priorities, investment decisions, and enterprise-scale outcomes is required.
  • Ability to manage complex global priorities, competing stakeholder demands, financial trade-offs, and delivery risks is required.
  • Strong executive presence and credibility with senior business leaders, with communication and influencing skills, are required.

Responsibilities

  • Act as the end-to-end Technology leader for the international region, owning the strategy, prioritization, and execution of technology and data across Commercial, Supply Chain, Manufacturing, Quality, R&D, and enabling functions.
  • Coordinate with the global Technology organization, CTO, and CISO to ensure secure, resilient, standardized end-to-end regional technology execution.
  • Ensure sustained, reliable operations of regional technology ecosystems and data products across the value chain.
  • Drive the business to explore, adopt, and deploy digital, data, and AI capabilities aligned to regional growth priorities.
  • Serve as trusted technology advisor to the President, International, and the regional Leadership Team, and participate in the regional leadership cadence.
  • Translate business strategy into Technology and digital roadmaps, investment priorities, governance decisions, and value realization plans.
  • Provide executive-level guidance on simplification, standardization, analytics, automation, AI, and innovation.
  • Represent regional needs in enterprise funding, portfolio, and roadmap decisions to ensure international priorities are appropriately weighted.
  • Own regional business technology demand management, intake, prioritization, and portfolio health across the international value chain.
  • Partner with enterprise Technology teams to ensure delivery commitments, risks, dependencies, resourcing, and funding are transparent and actively managed, keeping delivery risk visible to regional and enterprise leadership.
  • Lead executive reviews and operating rhythms that drive prioritization decisions, trade-offs, adoption, and value realization.
  • Establish operating rhythms, metrics, and dashboards to monitor service quality, technology performance, and business satisfaction across regions.
  • Enable digital sales, marketing, pricing, channel, and customer engagement capabilities across international markets.
  • Lead technology capabilities that improve inventory visibility, demand sensing, forecasting, replenishment, logistics performance, and service levels across the region.
  • Partner with manufacturing, quality, engineering, and R&D teams to modernize operational technology, product lifecycle, and new-product-introduction capabilities.
  • Improve regional visibility into growth opportunities, market performance, execution gaps, supply reliability, and customer trends.
  • Balance local market needs with enterprise standards, scalable platforms, and consistent data models.
  • Support localization requirements for language, regulatory, commercial, data, and process needs.
  • Drive adoption of enterprise platforms while simplifying regional variation where possible, and partner with the Global Capability Center to leverage shared engineering, data, and operations capacity for regional delivery.
  • Partner with DS Technology teams to ensure reliable, secure, and scalable regional infrastructure, network, cloud, and connectivity that supports business operations across international sites.
  • Own the regional end-user computing and workplace technology experience, including devices, collaboration tools, and service desk performance, driving productivity and employee satisfaction.
  • Establish service levels, operating rhythms, and performance metrics for infrastructure and end-user services across the region, in partnership with enterprise Technology Services towers.
  • Ensure infrastructure and end-user environments meet cybersecurity, resilience, business continuity, and compliance expectations, with clear Day-1 and Day-2 readiness for standalone operations.
  • Deliver executive dashboards and analytics that improve cross-region decision-making.
  • Strengthen data quality, governance, and accessibility across markets.
  • Ensure compliance with cybersecurity, privacy, data governance, SOX, quality, regulatory, and enterprise risk expectations, and drive business continuity, resilience, and secure-by-design adoption.
  • Manage assigned technology investments, forecasts, budgets, and benefits realization commitments.
  • Develop business cases and funding recommendations with clear trade-offs, outcomes, and return expectations.
  • Provide transparency to cost, scope, timing, value, and risk.
  • Lead through influence across matrixed Technology, business, and supplier teams, and manage and develop technology talent across the international region.
  • Build adoption plans, communications, training, and business readiness approaches for major initiatives.
  • Coach and develop talent while promoting accountability, collaboration, and continuous improvement.
  • Own the international technology dimension of separation and standalone readiness, ensuring end-to-end regional demand, dependencies, and risks are prioritized for Day-1 and Day-2 across the value chain.
  • Partner with enterprise Technology, the separation management office, and business leaders to sustain continuity of regional business operations through the transition.
  • Manage and provide executive oversight of the international dimension of TSA execution and exit, ensuring commitments, timelines, and risks are tracked.
  • Balance standalone build decisions with enterprise standards to avoid regional fragmentation as the standalone operating model takes shape.

Desired Qualifications

  • A master's degree or MBA is preferred.
  • Strong MedTech, healthcare, commercial, supply chain, R&D, product lifecycle, or global operations acumen is preferred.
  • Ability to translate ambiguous business needs into practical digital roadmaps, portfolio decisions, and measurable outcomes is preferred.
  • Experience with CRM, ERP, PLM, analytics, business intelligence, AI, automation, digital product, collaboration, and enterprise productivity platforms is preferred.
  • Experience with global service delivery models, including GCCs, shared services, and managed-services partnerships, is preferred.
  • Experience supporting large-scale transformation, divestiture, or operating-model change, including TSA execution and exit, is preferred.
  • Strong judgment, risk management, financial stewardship, and change leadership skills are preferred.
  • Willingness to work across key DePuy Synthes locations as determined by business requirements.
  • Willingness to travel up to 50 percent of the time based on business needs.

About the Company

Johnson & Johnson

Makes prescription drugs and medical devices

Johnson & Johnson develops prescription medicines and makes medical devices for hospitals, and unlike most big drugmakers, it runs both businesses under one roof. In 2015, its Darzalex became the first antibody drug approved for multiple myeloma, a blood cancer. Its medicines treat cancer, immune diseases such as psoriasis, and mental illnesses such as depression, and patented drugs bring in most of its sales. Its MedTech unit makes heart pumps, catheters that treat irregular heartbeats, surgical sutures, and Acuvue contact lenses. It was founded in 1886 to make sterile surgical dressings, is based in New Brunswick, New Jersey, and spun off its consumer brands, such as Tylenol and Band-Aid, as Kenvue in 2023.

Company size
10,001+
Company stage
IPO
Headquarters
New Brunswick, NJ
Founded
1886

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