Full-Time

KYC Operations Analyst

Deadline 8/6/26
Citi

Citi

10,001+ employees

Global financial services including banking, investment

No salary listed

Mumbai, Maharashtra, India

Hybrid

Hybrid work arrangement; located in Mumbai, India.

Bachelor's

Category
Legal & Compliance (1)
Required Skills
Management
Machine Learning

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Requirements
  • Demonstrated understanding of core AI concepts, including machine learning, and generative AI, and their potential impact on the business.
  • The ability to identify and articulate opportunities for leveraging AI technologies to solve business problems and improve processes.
  • Strong Negotiations skills
  • Excellent written and verbal communication skills.
  • Customer Services orientated
  • Ability to develop strong professional relationships
  • Strong research skills
  • Accuracy and strong attention to detail
  • Ability to work well under pressure and tight time frames
  • Pro-active, flexible, have good organizational skills and must be team player.
  • Ability to work in a dynamic environment
  • 1 – 3 years’ experience in banking, finance, or law
  • Experience in control/risk or Compliance (AML/KYC) function (an advantage)
  • Knowledge of European Union regulatory KYC/AML requirements
  • Flexible enough to work as per Business timings.
  • Previous relevant experience preferred
  • Fresh graduates are welcome to apply
  • Bachelor's degree/University degree or equivalent experience
  • ACAMS certified (an advantage)
Responsibilities
  • Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
  • Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
  • Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
  • Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
  • Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
  • Take responsibility for KYC Record and associated documentation completion from initiation to approval
  • Maintain BSU tool current and be able to demonstrate work carried out
  • Report workflow progress to supervisor
  • Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times
  • Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
  • Update workflow database regularly throughout the day
  • Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
  • Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department
  • Assist in departmental projects as required
  • Manage upward communication – Huddle updates, escalations, issues/ concerns etc.
  • Track and report time log (CMs and Case Researcher) daily
  • Monitor operational metrics required for management level reporting
Desired Qualifications
  • ACAMS certified (an advantage)
  • Previous relevant experience preferred
  • Fresh graduates are welcome to apply

Citi provides financial services including consumer banking, credit, investment banking, and wealth management to individuals, corporations, and governments. The company operates by earning interest on loans and collecting fees for managing investments, processing trades, and facilitating cross-border transactions through its digital platforms. Unlike many local banks, Citi maintains a physical and digital presence in over 160 countries, allowing it to serve as a single partner for clients with global financial needs. Its goal is to drive growth and profitability for its clients and shareholders while supporting environmental and social sustainability initiatives.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1812

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Simplify Jobs

Simplify's Take

What believers are saying

  • 2Q26 net income rose 45% to $5.8 billion, lifting RoTCE to 13.0%.
  • Citi announced a $30 billion buyback and 12% dividend increase after 2Q26.
  • Wealth hiring targets Asia aggressively, where Citi says productivity outruns other regions.

What critics are saying

  • Fed and OCC consent orders remain open; full lift depends on regulators this year.
  • Reuters reported January 2026 layoffs and another March round, signaling execution strain.
  • Oceanografia and cash-advance lawsuits survived Supreme Court review, prolonging legal overhang into 2027.

What makes Citi unique

  • Global wealth platform spans 650 U.S. branches, private banking, and workplace wealth.
  • Citi posted 2Q26 revenue of $24.8 billion, best quarterly revenue in a decade.
  • Citigroup’s network powers cross-border services in 160 countries, unlike domestic-focused rivals.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Paid Vacation

Paid Sick Leave

Paid Holidays

Company News

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