P

Purple Innovation

Direct-to-consumer mattresses with GelFlex Grid

Inside Sales Representative

Full-TimeUpdated on 10/23/2026
$16 - $19+ 401(k) Match
Junior
Draper, UT, USA
HybridHybrid work arrangement.
Sales & Account ManagementAccount Executive

About the job

Requirements
  • A high school diploma or GED is required.
  • One to two years of sales experience is required; contact center experience is a plus.
  • Experience with sales customer relationship management systems, order processing systems, and customer engagement tools is required.
  • Top-notch sales skills and familiarity with various sales methodologies are required.
  • The role requires the ability to work in a fast-paced, high-energy, competitive environment.
  • Superior computer literacy, typing, and multitasking skills are required.
  • Excellent verbal and written communication skills are required.
  • Employees must be able to remain stationary, often standing or sitting, for prolonged periods; adjust or move objects up to 15 pounds in all directions; communicate to exchange information; perform repetitive wrist, hand, or finger motions; and assess work accuracy, neatness, and thoroughness.
Responsibilities
  • Drive incremental sales through inbound and some outbound channels.
  • Engage with customer inquiries via phone, chat, and other communication channels.
  • Build excitement and brand value by applying the Sales Methodology framework.
  • Guide customers through the buying process and provide an optimal customer experience.
  • Provide detailed notes and documentation for each customer interaction.
  • Maintain acceptable sales key performance indicators, including sales per hour, average order value, engagements, customer satisfaction, and discount rates.
  • Maintain acceptable schedule adherence and productivity levels.
  • Meet all other individual performance metrics.
  • Maintain current, in-depth knowledge of products, prices, promotions, and warranty, returns, and refunds policies and procedures.
  • Attend in-office and remote trainings, team meetings, and individual coaching sessions as needed.
Desired Qualifications
  • Some college is preferred.
  • Contact center experience is a plus.
  • Knowledge of the mattress and sleep products industry is helpful.
  • Remote work experience is helpful.

About the company

Purple Innovation designs comfort technology for sleep, centered on the GelFlex Grid made from Hyper-Elastic Polymer. The GelFlex Grid uses a grid of soft, supportive columns with over 1,400 air channels to dissipate heat and cradle pressure points like hips and shoulders. The company sells mattresses, pillows, and bedding accessories mostly through direct-to-consumer online channels, with growing wholesale and retail stores. Its goal is to improve sleep quality by combining science-backed materials with an omnichannel strategy to reach health-conscious consumers.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Lehi, Utah

Founded

2015

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Simplify's Take

What believers are saying

  • Q1 2026 showroom sales rose 5%, with comparable sales up 7%.
  • Purple opened new showroom plans in Jacksonville and expanded wholesale partnerships in 2026.
  • Management reaffirmed 2026 adjusted EBITDA of $20–$30 million after Q1 cost cuts.

What critics are saying

  • Q2 2026 guidance fell to $420 million-$440 million after Q1 weakness.
  • Management disclosed substantial doubt about Purple's going-concern status in August 2026.
  • The 2025 Utah factory closures and 2026 strategic review show a business fighting survival.

What makes Purple Innovation unique

  • Purple's Hyper-Elastic Polymer and GelFlex Grid remain proprietary mattress technologies.
  • Purple Royale at Mattress Firm gave the brand premium shelf space in 12,000 slots.
  • Licensing with Brandgenuity extends Purple into furniture, accessories, and travel products.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Company Match
  • Unlimited Paid Time Off
  • Paid Vacation

Growth & Insights and Company News

6 month growth

2%

1 year growth

2%

2 year growth

2%
Crain Communications
May 5th, 2026
Positive response to new products at Purple, but profits fall again.

Positive response to new products at Purple, but profits fall again. May 05, 2026 01:15 PM GMT+1 Utah, US - Revenues were down again in Q1 at Purple Innovation, falling 8.1% quarter-on-quarter to $95.7m. The decline, the company said, was largely driven by softness in e-commerce and lower wholesale revenue, although this was partially offset by growth in showroom sales. The latest edition of Urethanes Technology International is now available Staying current is easy with newsletters delivered straight to your inbox.

Retail Dive
Apr 29th, 2026
Purple taps former La-Z-Boy exec as CFO.

Purple taps former La-Z-Boy exec as CFO. The mattress company also reported a miss on Q1 revenue and decreased its full-year outlook due to an accounting adjustment. Published April 29, 2026 Dive brief: * Purple Innovation's CFO Todd Vogensen is exiting the company Friday, according to a Tuesday press release. The executive is leaving Purple "to pursue a opportunity closer to home, where he will support transaction readiness at a private company," CEO Rob DeMartini said in a statement. * Bob Lucian, former CFO of La-Z-Boy, has replaced Vogensen effective this past Monday. Prior to La-Z-Boy, Lucian served as CFO of Coty's North America Professional Beauty division. * Purple's Q1 net revenue missed expectations, dropping 8.1% year over year to $95.7 million, mostly driven by declines in e-commerce and wholesale revenue that was partly offset by growth in showrooms.The mattress brand's net loss worsened nearly 60%, ballooning to $30.5 million for the quarter. Dive insight: Purple's CFO transition is happening while the company battles declining sales and continues to evaluate strategic alternatives. "We've recruited a highly accomplished CFO with direct experience in our market dynamics to lead the company's next chapter," said Rob DeMartini, CEO of Purple Innovation. "Bob brings decades of financial and operational leadership across branded consumer businesses, including deep experience in retail and manufacturing, and a proven track record of driving operational discipline, strengthening financial performance and leading transformation. We are confident he will play a key role as we continue to execute our strategy and drive long-term value creation." Purple lowered its full-year outlook on Tuesday, now expecting fiscal year 2026 revenue in a range from $465 million to $485 million compared to the prior estimated range of $500 million to $520 million. That's due to an accounting adjustment the company made related to required net reporting of certain wholesale transactions, which also decreased the company's reported revenues. The brand's Q1 operating expenses declined 6.3% to $52 million, and DeMartini sounded upbeat on improved operating efficiency. "During the first quarter, we continued to build on the progress we made at the end of last year, with improving consistency across our business and solid performance in our showroom and wholesale channels," the CEO said in a statement. "While total sales were modestly down, e-commerce trends improved sequentially, and we are seeing early benefits from the more disciplined execution and the actions we've taken to strengthen the business."

Yahoo Finance
Mar 30th, 2026
Purple to report Q4 earnings Tuesday, revenue expected to grow 8.4% year on year

Purple, a bedding and comfort retailer, will report earnings on Tuesday before market open. Analysts expect revenue to grow 8.4% year-on-year, reversing the 11.6% decline recorded in the same quarter last year. Last quarter, Purple reported revenues of $118.8 million, missing analyst expectations but delivering strong beats on EBITDA and earnings per share estimates. Analysts have largely reconfirmed their estimates over the past 30 days. The consumer discretionary home furnishings sector has underperformed recently, with share prices down 7.5% on average over the last month. Purple has bucked the trend, rising 6.5% during that period. The stock currently trades at $0.71, below the average analyst price target of $2.53.

DIARY directory
Jun 24th, 2025
PURPLE names Group Account Director

Harry Engall has been promoted from Senior Account Director to Group Account Director at PR agency, PURPLE.

Licensing International
Apr 2nd, 2025
Purple Chooses Brandgenuity to Launch Global Wellness Licensing Effort

Purple chooses Brandgenuity to launch global wellness licensing effort.