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MKS Instruments

Instruments and process control for manufacturing.

Senior Sales Contract Administrator - Photonics Solutions Division Sales

Sales OperationsConfirmed live in the last 24 hours
Full-timeIrvine, CA, USAIn-person

About the Job

Requirements

  • Three or more years of experience in contract administration and/or customer service within a manufacturing environment.
  • Ability to work effectively in a fast-paced environment where attention to detail and timely follow-up are critical.
  • Ability to interact with customers and internal stakeholders at all levels.
  • Strong proficiency in Microsoft Office applications.
  • Ability to perform sitting, standing, or typing activities for extended periods.
  • Good manual dexterity and coordination.
  • Ability to communicate information and ideas so others will understand.
  • Ability to exchange accurate information.
  • Ability to observe documents and details at close range.
  • Ability to operate a computer and other office productivity machinery.

Responsibilities

  • Maintain new and existing customer orders, including expediting orders, preparing quotes, proactively contacting customers, setting up new customer accounts, and supporting Key Account Managers.
  • Communicate weekly order changes, including pull-ins and pushouts, to operations and manufacturing teams.
  • Partner with assigned Account Managers to ensure purchase orders align with approved quotes and contractual terms.
  • Maintain and coordinate bookings while keeping the planning team informed and up to date.
  • Ensure accuracy and compliance throughout the order-to-cash process.
  • Support cross-functional collaboration to meet customer commitments and business objectives.

Desired Qualifications

  • Experience with SAP is highly preferred.
  • Experience with Salesforce and Ariba is a plus.

About the Company

MKS Instruments

Instruments and process control for manufacturing.

MKS Instruments provides instruments, subsystems, and process-control solutions for advanced manufacturing, serving sectors like semiconductors, electronics packaging, and specialty industrial applications. Its products range from individual components to integrated systems that measure, monitor, and analyze key process parameters, complemented by services such as system integration, custom engineering, and on-site commissioning and training. The company differentiates itself with a vertically integrated model and a broad portfolio that enables end-to-end solutions and long-term customer relationships across multiple high-tech industries. Its goal is to help customers improve quality and efficiency in manufacturing through reliable technologies and comprehensive support.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Andover, MA
Founded
1961

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