A

Avis Budget Group

Global car rental and sharing provider

Customer Service Representative - Ft

Customer SupportUpdated on Nov 13
Full-timeKahului, HI, USAIn-person

About the Job

Requirements

  • A valid driver’s license is required.
  • Basic computer skills, including typing and data entry, are required.
  • Effective verbal communication and customer service skills are required.
  • Strong customer service skills, including professionalism, patience, and clear communication, are required.
  • Willingness to work outdoors and stay active is required.
  • Flexibility to work all shifts is required.
  • The ability to type, sit, stand, walk, or move throughout the rental lot; enter and exit vehicles for prolonged periods; and drive a variety of vehicles is required.
  • Applicants must be at least 18 years of age and legally authorized to work in the United States.
  • Regular on-site presence is required, and the position cannot be performed remotely.

Responsibilities

  • Assist customers throughout various parts of the rental and return process on airport lots.
  • Check vehicles.
  • Enter information into a handheld device.
  • Process rentals for loyalty customers.
  • Assist customers at exit gates.
  • Check in vehicles at return.
  • Provide professional, friendly customer service to help ensure a smooth, efficient, and positive experience for every customer.

Desired Qualifications

  • Six months of retail or customer service experience in a fast-paced environment is a bonus.

About the Company

Avis Budget Group

Global car rental and sharing provider

Avis Budget Group provides mobility solutions through its brands Avis, Budget, and Zipcar. It offers traditional car rentals and car sharing to people who need temporary transportation. The company operates a global network with about 10,250 rental locations in roughly 180 countries, managing most rental offices in North America, Europe, and Australasia and using licensees elsewhere. Revenue comes mainly from rental fees. The different brands target different customers: Avis as a premium option, Budget as a value option, and Zipcar for urban car sharing. The company aims to give customers flexible vehicle access globally by combining owned and licensed locations with a mix of rental and sharing services.

Company size
10,001+
Company stage
IPO
Headquarters
Parsippany-Troy Hills, NJ
Founded
1946

Recently Posted Jobs

Explore more opportunities at Avis Budget Group

See more jobs