Full-Time

Accounting Manager

Confirmed live in the last 24 hours

Uniphore

Uniphore

501-1,000 employees

Automates customer interactions using AI

Data & Analytics
AI & Machine Learning
Financial Services

Compensation Overview

$127.6k - $159.5kAnnually

+ Annual Incentive Opportunity + Pre-IPO Stock Options

Mid

Palo Alto, CA, USA

Category
Financial Accounting
Management Accounting
Accounting
Required Skills
NetSuite
Requirements
  • Bachelor’s degree in Accounting, Finance, Business Administration or other related field required
  • Big 4 public accounting experience is highly preferred
  • CPA certification preferred but not mandatory
  • At least 6 years of experience in corporate accounting or related roles, with a focus on accounting operations
  • Strong in-depth working knowledge of GAAP, month-end close processes, operational accounting procedures, and financial reporting
  • Advanced NetSuite experience
  • Solid understanding of management reporting, hierarchy, and cost center structure
  • Experience in a multi-entity (inter-company and consolidation) environment
  • Strong Excel and financial system/application skills
  • Strong analytical skills, accuracy, and attention to detail a must
  • Ability to effectively interact, verbally and in writing, with senior management and functional department managers
  • Ability and willingness to meet business critical deadlines
  • Ability to adapt to changing priorities and handle multiple tasks simultaneously
  • Strong time management and organizational skills
Responsibilities
  • Lead US accounting operation and collaborate with the global accounting and finance teams to execute all accounting processes and activities across the organization to ensure compliance with U.S. GAAP, domestic and international statutory guidelines, internal policies, and external audits
  • Manage the timely monthly close process for US subsidiaries (calendars, reviews, reconciliations, analysis, reporting)
  • Design and implement general ledger, accounts payable, fixed assets, payroll and other accounting operations metrics, reports, and reconciliations
  • Review or prepare key reconciliations, journal entries, and analytical procedures
  • Assist with the production and preparation of consolidated and legal entity monthly financial statements
  • Possess a deep understanding of global ERP systems including sub-modules, including the development, implementation and/or maintenance of one or more accounting systems
  • Design and implement effective accounting policies, procedures and controls (“SOX-like quality”), continuously monitor and update the design and scope of controls as the business evolves to maintain the integrity of financial reporting
  • Work cross-functionally with the other departments on new initiatives to understand the financial impact and ensure accounting issues are identified and mitigated
  • Manage integration of acquired businesses into our financial systems and processes
  • Promote a culture of continuous improvement and operational innovation and regularly interact with business owners and senior level management on accounting matters
  • Recommend and assist to develop financial systems solutions and requirements for new or enhancements to existing applications
  • Ad-hoc projects as necessary

Uniphore specializes in conversational AI solutions that automate and improve customer interactions. Its main products include tools for conversational automation, analytics, and virtual assistants, which help businesses enhance their customer service operations, cut costs, and boost service quality. Uniphore's technology integrates with existing customer service systems to automate routine tasks and provide real-time insights into customer interactions, making it easier for service agents to respond quickly and personally. Unlike many competitors, Uniphore has a strong focus on the financial services sector, serving notable clients like BNP Paribas Wealth Management and PNB MetLife. The company's goal is to help businesses leverage AI for better customer engagement and operational efficiency, generating revenue through a subscription model that allows clients to scale their usage as needed.

Company Stage

Series E

Total Funding

$592.1M

Headquarters

Palo Alto, California

Founded

2008

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-3%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent upgrade to U-Analyze with generative AI capabilities positions Uniphore at the forefront of AI-driven customer interaction analytics.
  • Uniphore's ability to integrate text, voice, and video data provides a comprehensive solution for businesses looking to enhance customer engagement.
  • The company's global market reach and diverse client base offer significant growth opportunities and stability.

What critics are saying

  • The rapid pace of AI technology advancements requires continuous innovation to stay competitive, posing a challenge for Uniphore.
  • Integration with existing customer service systems can be complex and may lead to implementation challenges for clients.

What makes Uniphore unique

  • Uniphore's focus on conversational AI and multimodal data integration sets it apart from competitors who may only specialize in one type of interaction.
  • The company's strong presence in the financial services sector, with clients like BNP Paribas Wealth Management and PNB MetLife, highlights its industry-specific expertise.
  • Uniphore's subscription-based model ensures a steady revenue stream while allowing clients to scale their usage based on needs, unlike one-time purchase models.

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