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Petco

Retail pet supplies, grooming, veterinary care

Senior Aquatics Specialist

Retail SalesUpdated on Nov 13
Full-timeStevens Point, WI, USA$15In-person

About the Job

Requirements

  • At least one year of experience working with and/or caring for freshwater and marine aquatic life is required.
  • Applicants must have a high level of knowledge of aquatic life and an aptitude for sales techniques.
  • Applicants must demonstrate a professional appearance and demeanor and a genuine interest in animals and their care.
  • Applicants must have good interpersonal and verbal communication skills for interactions with the public, other partners and leaders, and external veterinary partners.
  • Completion of all assigned Petco Animal Care training programs is required.
  • Applicants must have a high school diploma or equivalent GED.
  • Applicants must demonstrate proficiency in mathematics and basic accounting relationships.
  • Applicants must have exceptional communication skills.
  • Applicants must be able and willing to work a flexible schedule, including evenings and weekends, to meet Pet Care Center needs.
  • Applicants must be able to bend, kneel, move merchandise weighing up to 50 pounds as necessary, and stand for long periods.

Responsibilities

  • Ensure aquatic life in the Pet Care Center receives appropriate care by following operational guidelines, policies, and procedures; completing aquatic maintenance; assessing and addressing aquatic life health and conditions, including medication, water changes, and removal from sale; and creating Companion Animal Incident Reports as needed.
  • Complete and apply training programs to maintain aquatic-care and maintenance expertise and educate other Pet Care Center partners.
  • Place aquatic life orders and special-order requests to maximize sales and inventory and meet customer needs.
  • Serve as a primary resource for guests and other Pet Care Center partners on aquatic education and care, using the selling model.
  • Participate in aquatic life physical inventory counts, collaborate with the Companion Animal Leader to analyze department inventory management data and Companion Animal Pallet Inventory results, and recommend areas for improvement.
  • Ensure aquatic life and merchandise are stocked, priced, and displayed appropriately, and perform routine housekeeping, including aquarium system maintenance, sweeping, mopping, and dusting.
  • Complete required digital paperwork accurately and on time within the aquatic department, including water test results and receiving purchase orders.
  • Perform additional duties and projects as required or assigned, with or without regular supervision.
  • Use the sales model's selling behaviors to identify and address guests' needs and provide a positive guest experience.
  • Follow safety protocols to maintain a safe environment for partners, guests, and pets.
  • Contribute to a collaborative culture focused on addressing pets' health and wellness needs.
  • Participate in developmental programs to support continued career growth as skills and knowledge develop.

About the Company

Petco

Retail pet supplies, grooming, veterinary care

Petco is a comprehensive retailer in pet care, offering a broad range of products and services for pet owners through both online and physical stores. It sells pet supplies and also provides grooming, training, and veterinary care, with additional subscription-based delivery services. Revenue comes from product sales, service fees, and loyalty program memberships (Pals Rewards). The company differentiates itself by delivering a one-stop experience that combines retail, services, and a rewards program, supported by an omnichannel presence. Its goal is to be a trusted, convenient partner for pet owners by providing convenient access to quality products and essential pet care services while building lasting customer relationships through rewards.

Company size
10,001+
Company stage
IPO
Headquarters
San Diego, CA
Founded
1965

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