M

Mercier Consultancy Group

Norwegian Speaking Online Store Advisor For TikTok

Customer SupportConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent Norwegian, spoken and written.
  • A valid EU passport is mandatory.
  • Strong communication skills focused on retail-oriented customer service.
  • Proficiency in digital platforms, customer relationship management software, and standard office applications.

Responsibilities

  • Provide customer support for an international retail brand via phone, email, and live chat.
  • Assist customers with order tracking, returns, and inventory inquiries in the online store environment.
  • Resolve complex consumer queries to maintain high satisfaction across online and offline retail touchpoints.
  • Maintain knowledge of the product catalog and offer personalized shopping recommendations to Norwegian-speaking clients.
  • Process secure payments and manage account updates while adhering to data protection standards.
  • Collaborate with internal departments to address logistics and delivery issues.
  • Provide feedback on customer pain points to support continuous improvement of retail service standards.

Desired Qualifications

  • Previous experience in retail, e-commerce, or client-facing roles is considered a significant advantage.

About the Company

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at Mercier Consultancy Group

See more jobs