Full-Time

Technical Account Manager

Posted on 5/11/2026

Varicent

Varicent

501-1,000 employees

SaaS revenue performance management platform

Compensation Overview

CA$92.3k - CA$121k/yr

+ Variable compensation program

Toronto, ON, Canada

Remote

Must reside in Toronto, Canada; remote work allowed.

Category
Sales & Account Management (1)
Required Skills
SQL
RDBMS
Excel/Numbers/Sheets
Requirements
  • At least 7 years of experience in IT Consulting, Enterprise Software Implementation
  • Bachelor’s Degree or higher in a technical field or a related business discipline
  • Prior experience with Query Based Languages and Relational Databases
  • Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
  • Time management: organize work schedules ensuring deadlines are always met
  • Strong business communication skills
  • Experience in gathering and interpreting requirements and matching those with product capabilities
  • Ability to empathize with customers and understand their needs at every stage of the software lifecycle
  • Initiative and ability to work with minor oversight
  • Ability to adapt to evolving and changing processes
  • Prior hands on experience of Varicent software products (Administering, implementing, and/or supporting)
  • SPM Software experience
Responsibilities
  • Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio
  • Review impact of new features and fixes and assess those against customers organizational needs
  • Assist in configuring Varicent specific solutions based on customer requirements as requested
  • Generate and communicate monthly performance and support metric reports
  • Analyze usage data and metrics to identify remedial actions required
  • Help implement remedial actions for proactive maintenance
  • Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
  • Take initiative in identifying growth opportunities
  • Collaborate with our team to achieve sustainable project and product growth
  • Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
  • Work with internal stakeholders to review change management process and propose future state where possible

Varicent provides SaaS software that helps revenue leaders grow by optimizing how they go to market. Its platform includes territory planning, quota management, revenue operations, and incentive programs, all delivered as a subscription service. It differentiates itself by offering a single, unified platform for enterprise go-to-market optimization and data-driven decision making rather than a patchwork of tools. The goal is to help enterprises achieve sustainable revenue growth through actionable insights and streamlined revenue processes.

Company Size

501-1,000

Company Stage

Series C

Total Funding

$35M

Headquarters

Toronto, Canada

Founded

2003

Simplify Jobs

Simplify's Take

What believers are saying

  • Warburg Pincus investment on July 16, 2024 accelerates AI innovations.
  • ServiceNow partnership integrates SPM into Customer Workflows ecosystem.
  • Dana Therrien appointed SVP Commercial Transformation on January 15, 2026.

What critics are saying

  • ServiceNow and Workday embed native SPM, commoditizing Varicent within 12-24 months.
  • Aggressive Senior Product Manager hiring signals understaffing, delaying releases in 6-12 months.
  • T-Mobile and Moody's migrate to Workday integrations, collapsing economics in 12-24 months.

What makes Varicent unique

  • Varicent pioneered incentive compensation software since 2005.
  • GenAI embedded across planning, incentives, and execution layers.
  • Configurable platform adapts to any industry compensation model.

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Benefits

Wellness Program

Flexible Work Hours

Remote Work Options

Paid Vacation

Holiday Leave

Sabbatical Leave

401(k) Retirement Plan

Company Equity

Stock Options

Family Planning Benefits

Fertility Treatment Support

Professional Development Budget

Conference Attendance Budget

Mentorship Program

Mental Health Support

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Parental Leave

Adoption Assistance

Childcare Support

Employee Discounts

Company Social Events

Health Insurance

Dental Insurance

Vision Insurance

Company News

Varicent
Jan 15th, 2026
Varicent Appoints Dana Therrien to Advance Commercial Transformation and Revenue Performance Leadership

Varicent appoints Dana Therrien to advance Commercial Transformation and Revenue Performance leadership. Executive hire strengthens enterprise organizations' ability to align incentives, planning, and execution across the revenue ecosystem FOR IMMEDIATE RELEASE [Toronto, ON] January 15, 2026 - Varicent, the leader in Sales Performance Management (SPM), today announced that Dana Therrien has joined the company as Senior Vice President of Commercial Transformation. The appointment reflects Varicent's continued platform innovation and its focus on improving how planning, incentives, and execution work together across the revenue ecosystem. Therrien has spent his career helping enterprise organizations address structural challenges across revenue strategy and execution. His work has helped leaders understand how systems and incentives shape behavior and outcomes across complex organizations. He previously served as the Vice President, CRO and Revenue Performance Management Advisory Practice at Anaplan. Prior to Anaplan, he led the Sales and Revenue Operations advisory practice at Forrester Research (formerly SiriusDecisions). "Dana's approach to revenue performance aligns strongly with where we believe the market is headed," said Marc Altshuller, CEO, Varicent. "He understands the complexity shaping enterprise revenue, and the trends behind it, and will partner with customers to maximize the value of their investments. Dana is a strategic addition as we help customers build performance systems that scale. That is the standard we are setting for SPM." Varicent's AI-native architecture is designed to improve how decisions move through the revenue engine rather than just accelerating isolated tasks. By embedding AI directly into processes including sales planning, incentive design, data transformation, and research and analysis, the Varicent platform helps leaders understand how changes in one area can affect territories, quotas, payouts, and downstream results. "What excites me about Varicent is the clarity of its vision," said Dana Therrien, Senior Vice President, Commercial Transformation, Varicent. "The next phase of revenue performance will be defined by how well organizations understand the relationship between systems and human behavior. Varicent is the clear leader in applying AI to make those dynamics visible, so performance can be designed intentionally instead of managed reactively. That is what makes this work compelling." Therrien joins Varicent during a period of continued momentum, as the company expands its leadership in AI-powered sales and revenue performance management and deepens its focus on system-level performance design. To learn more about Varicent and its AI-native SPM platform, visit varicent.com. ### About Varicent(TM) Varicent delivers market-leading SaaS software solutions that empower revenue leaders to drive growth. Its solutions are designed to help customers design, amplify, and optimize go-to-market strategies that create a connected path to revenue. Organizations worldwide leverage Varicent's solutions to set smart goals and territories that maximize revenue potential, use AI-driven insights to make proactive commercial decisions, and create incentive programs that amplify the sales strategy and achieve revenue goals. To learn more about Varicent, visit www.varicent.com. Varicent, Varicent and design, and Symon are trademarks or registered trademarks of Varicent in the USA, Canada, and other countries. Media Contact: Callan Young Interim Chief Marketing Officer Varicent [email protected]

MarTech360
Jul 9th, 2025
Varicent and ServiceNow Join Forces to Power the Next Generation of Revenue Execution

Varicent, the leader in Sales Performance Management (SPM), announced a strategic partnership with ServiceNow to integrate Varicent's enterprise-grade Sales Planning and Incentive Compensation solutions into the ServiceNow Customer Workflows ecosystem.

HR Tech
Apr 16th, 2025
Varicent Named Workday Innovation Partner

Varicent, a leader in Sales Performance Management solutions (SPM) announced it has been named a Workday Innovation Partner with a certified integration.

Business Wire
Mar 11th, 2025
Varicent Named a Leader in The Forrester Wave(TM): Sales Performance Management Solutions for Incentive Compensation, Q1 2025

Varicent named a leader in The Forrester Wave(TM): Sales Performance Management Solutions for Incentive Compensation, Q1 2025.

Varicent
Dec 12th, 2024
Varicent Unveils GenAI-based Assistants to Help Organizations Unlock Revenue Opportunities at Scale

December 12, 2024 (Toronto, ON) - Varicent, the global leader in enterprise sales performance management (SPM), today unveils two powerful Generative AI-based Assistants designed to revolutionize sales planning and data transformation.