Retail, warehouse, or customer service experience is a plus.
Able to stand, walk, and lift up to 250 lbs. with assistance.
Able to move furniture with proper tools or help.
Know your way around social media.
Be detail-oriented and self-motivated.
Communicate clearly and professionally with customers and teammates.
Work a schedule that supports business needs.
Responsibilities
Greet and assist guests with sincerity and enthusiasm.
Replenish sold items throughout the day to keep the sales floor full.
Post to platforms such as Facebook Marketplace and OfferUp to help drive department sales.
Maintain visual standards by tagging, straightening, and merchandising products.
Write tickets and explain delivery, financing, and warranty options.
Wear the company uniform during each shift.
Retail Operations Associate
GrandBrands (Grand Furniture & Ashley Furniture Southeastern VA) · Virginia Beach, United States · Full-time · Posted 2026-08-03
Salary: USD 14–18
Workplace: on_site
Department: Stores
Description
Ready to join a team that blends customer service, hustle, and a little heavy lifting?
We’re looking for a Retail Store Associate who thrives in a fast-paced environment, loves helping people, and isn’t afraid to roll up their sleeves. You’ll be the first face our guests see, and the one making sure the showroom stays full, fresh, and functional.
OUR STORY
Grand Furniture was founded in 1947 by Rose Stein and operated alongside her 2 sons, Jerry and Herbert. In 1988, Jerry Stein acquired full ownership and brought on his sons, Steve and Craig. Craig Stein became the sole owner in 2009 and opened the first Ashley Furniture in Hampton Roads in 2010, adding to Grand Brands market share. Grand Brands is home to Grand Furniture, Grand Outlet, and Ashley Furniture/Outlet, serving customers right here in Southeastern Virginia and has been recognized as the #1 Ashley Stores licensee. In other words, we operate the highest-ranked Ashley stores nationwide, so customers get great selection and service, and our teams get growth opportunities.
What you'll do:
Greet and assist guests with sincerity and enthusiasm
Keep the sales floor looking amazing by replenishing sold items throughout the day
Post to platforms like Facebook Marketplace and Offer Up to help drive department sales
Maintain visual standards: tagging, straightening, and merchandising products
Write tickets, explain delivery, financing, and warranty options
Wear your uniform and your best attitude every shift
Work a schedule that supports business needs
Requirements
Qualifications
High school diploma or equivalent preferred
Retail, warehouse, or customer service experience a plus
Able to stand, walk, and lift up to 250 lbs. with assistance
You'll be a great fit if you:
Enjoy helping people and finding solutions
Have the physical ability to move furniture with proper tools or help
Know your way around social media
Are detail-oriented and self-motivated
Can communicate clearly and professionally with customers and teammates
At Grand Furniture, we don’t just sell furniture, we help people create homes. We lead with our values, support our team, and grow from within. If you're Hungry, Humble, and Smart, we want to meet you!