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42dot

Unified platform for multi-modal urban mobility

Senior Operations Manager - Playground

Business OperationsConfirmed live in the last 24 hours
Full-timePangyo-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, South KoreaNo salary listedHybrid

About the Job

Requirements

  • At least 7 years of experience in platform, mobile application, SaaS, or digital service operations.
  • Experience managing end-to-end operations from service onboarding through launch and post-launch operations.
  • Experience collaborating with diverse stakeholders and managing schedules, risks, and operational issues.
  • Experience designing or improving operational processes such as policies, standard operating procedures, and runbooks.
  • Experience analyzing problems based on data and operational metrics and identifying improvement tasks.
  • Experience improving operational efficiency by standardizing or automating repetitive work.

Responsibilities

  • Manage the full lifecycle of third-party applications, from onboarding through launch, operation, updates, and termination.
  • Manage launch schedules, operational readiness, risks, and key milestones to support stable service launches.
  • Coordinate technical integration, quality validation, and operational readiness in collaboration with Product, Engineering, Technical Account Managers, and Technical Quality Managers.
  • Establish and continuously improve operational policies, standard operating procedures, workflows, and approval processes.
  • Define requirements for operational tools and administrator functions, and improve operational efficiency through automation.
  • Manage incident response, release management, and operational metrics, and continuously improve service stability.
  • Analyze operational data and user and partner feedback to identify operational process and product improvement opportunities.

Desired Qualifications

  • Experience operating an App Store, developer platform, content platform, or B2B2C service.
  • Experience related to automotive, in-vehicle infotainment, connected cars, or vehicle application ecosystems.
  • Experience operating services integrated with external systems through application programming interfaces or software development kits.
  • Experience with incident management, release management, or change management.
  • Experience defining requirements for operational tools or workflows.
  • Experience using collaboration and operations tools such as Jira, Confluence, Notion, Datadog, and Grafana.
  • Experience analyzing operational data using SQL or business intelligence tools.
  • Experience collaborating with global partners or enterprise customers.

About the Company

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42dot

Unified platform for multi-modal urban mobility

42dot.ai provides a platform called UMOS (Urban Mobility Operating System) that connects and manages multiple transportation modes—such as cars and drones—within a single system for cities, agencies, and private clients. UMOS enables efficient transportation management, demand-response services, and smart logistics by integrating data and operations across modes, powering operations through a subscription-based platform-as-a-service model. Unlike single-mode solutions, 42dot.ai offers multi-modal, city-focused orchestration that bridges public, private, and logistics needs. The company aims to transform urban mobility by helping cities run more efficiently, cut costs, and improve the experience for commuters and logistics providers.

Company size
501-1,000
Company stage
Growth Equity (Venture Capital)
Total funding
$731.9M
Headquarters
Seoul, South Korea
Founded
2019

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