Manager, Consumer Insights

Why Marzetti?

At The Marzetti Company, we empower our people and nourish their potential.  Find community, be appreciated, experience growth and make an impact as part of our team!

We offer competitive benefits including:

• Health and life insurance plans
• Retirement savings benefits
• Paid parental leave and paid time off
• Tuition assistance
• Well-being incentives and on-site health care screenings
• Mental health benefits

A full list of benefits can be found here https://careers.marzetticompany.com/benefits

Role Overview

The Manager, Consumer Insights leads consumer insights strategy and learning agendas that shape brand, innovation, and commercial decisions and drive business growth. This role partners with Marketing, Innovation, Commercial, R&D, Analytics, and other cross-functional leaders to identify critical business questions and translate consumer, category, and market understanding into clear, actionable direction that helps teams prioritize the opportunities and actions most likely to drive growth.

As a trusted strategic partner and hands-on insights leader, the Manager, Consumer Insights combines strategic thought leadership, research expertise, and business judgment to ensure consumer understanding is embedded in key decisions and to strengthen insights capabilities across the organization. 

Responsibilities → What You'll Do

Essential Functions/Primary Responsibilities

• Lead consumer insights learning agendas for key brands that are aligned with business priorities, owning insights leadership for assigned areas of the business and ensuring learning is focused on the questions most critical to core and innovation growth.

• Translate business questions into clear research approaches, determining what needs to be learned and the most effective way to generate that learning with the speed and rigor appropriate to the decision.

• Manage insights across innovation and commercialization, including inspiring opportunity identification, measuring consumer response to concepts, product optimization, and launch learning, helping teams identify  opportunities earlier and improve the quality of innovation decisions.

• Serve as a thought partner to Marketing, Innovation, Commercial, R&D, Analytics, and other cross-functional leaders, co-developing learning plans, managing learning loops, and influencing business decisions through clear, insight-driven recommendations.

• Execute primary research, including study design, questionnaire development, methodology selection, analysis, and interpretation, flexing across qualitative and quantitative approaches based on the business question and available resources.

• Leverage DIY, agile research, AI enabled platforms and analytics tools to accelerate learning and enable timely decision-making, creating iterative learning loops that build on findings and continuously deepen business understanding 

• Build holistic stories and strategies that synthesize primary research, syndicated data, analytics, and other sources into compelling insights, implications, and actions that keep the org grounded in the consumer to inform brand and commercial choices.

•  Contribute to transformation and  strengthen consumer insights capabilities, AI tools, processes, and self-service adoption across the organization to increase the speed, quality, and reach of consumer-led decision-making.

• Communicate insights and recommendations to senior leaders through clear, compelling recommendations  that creates alignment and drives action.

• Manage multiple priorities and research initiatives while balancing business needs, speed, rigor, and available resources, adapting learning plans as business priorities evolve.

• Teach and strengthen insight capabilities and practices across the organization, building confidence and effectiveness in applying consumer insights to business decisions.

How you'll do it

The successful candidate will put our values into practice every day:

Hunger​.  I come ready, pay attention, and refuse to settle for getting by when getting better is possible.​

Respect​.  I know my people by name, show up for them as humans, and never make anyone feel small.​

Courage​.  I say the hard thing, own my mistakes, and carry my team’s voice forward.​

Humility​.  I ask before I assume, learn from those around me, and lead with curiosity over ego.​

Qualifications → What You'll Bring

The Manager, Consumer Insights leads consumer insights strategy and learning agendas that shape brand, innovation, and commercial decisions and drive business growth. This role partners with Marketing, Innovation, Commercial, R&D, Analytics, and other cross-functional leaders to identify critical business questions and translate consumer, category, and market understanding into clear, actionable direction that helps teams prioritize the opportunities and actions most likely to drive growth.  As a trusted strategic partner and hands-on insights leader, the Manager, Consumer Insightscombines strategic thought leadership, research expertise, and business judgment to ensure consumer understanding is embedded in key decisions and to strengthen insights capabilities across the organization. 
Competencies

Growth Behaviors

• Strategic Mindset

• Consumer Focus

• Business Acumen

• Decision Quality

• Manages Ambiguity

• Drives Results

Technical Competencies 

• Execute DIY will Excellence

• Balance of Traditional & AI Approaches

• Data & Insights Fluency

Who we are

The Marzetti Company manufactures and sells specialty food products. Our retail brands include Marzetti, New York Bakery, Sister Schubert’s and Bachan’s, in addition to exclusive license agreements with Olive Garden, Chick-fil-A, Buffalo Wild Wings and Texas Roadhouse. Our foodservice business supplies sauces, dressings, breads, and pasta to many of the top restaurant chains in the United States.

At Marzetti, our mission is to Make Every Meal Better. We are a spirited blend of tradition and innovation—real people crafting real flavor. We’re not just a team; we’re a promise—a commitment to craft, care, and create a legacy.

Working Conditions

Works in a normal office environment where the employee is regularly required to speak, see, hear, sit, stand, talk, type, walk and bend while moving about the facility. The noise level in the office is quiet. Occasional travel to plants or meetings is required.