JP Morgan Chase

Runs a consumer bank and an investment bank

Technical Project Manager - Executive Director, AI Product Management Team

Program ManagementConfirmed live in the last 24 hours

Full-timeNew York, NY, USA$166.3k - $260kIn-person

About the Job

Requirements

At least 8 years of experience or equivalent expertise delivering products, projects, or technology applications.
Extensive experience leading operational management and change readiness.
Experience with enterprise-wide release and deployment processes and strategies.
Advanced knowledge of the product development life cycle, technical design, and data analytics.
A degree in Computer Science or Engineering, or equivalent practical experience.
Significant experience leading complex technical delivery across multiple teams.
Prior hands-on experience building production systems in software, platform, research engineering, or data science.
Strong technical fluency in system architecture, cloud infrastructure, and AI-enabled applications, including large language models, retrieval-augmented generation, agentic workflows, and evaluation and monitoring.
Strong stakeholder management, written and verbal communication, and execution discipline; experience in regulated enterprises.
Proficiency with Agile/Scrum and delivery tooling such as Jira.

Responsibilities

Convert product plans into project plans with clear scope, milestones, owners, and timelines.
Own the delivery cadence through daily and weekly execution check-ins, action tracking, and reporting into product operating mechanisms.
Coordinate progress updates, status narratives, dependency and risk readouts, and decision logs across stakeholders and leadership.
Identify, manage, and resolve cross-team dependencies and risks, escalating decisively to protect timelines.
Drive execution toward target dates and demand deliverables and decisions from stakeholders.
Coordinate build-to-launch activities, including integration, testing and validation, user feedback, approvals, and rollout plans.
Establish and mature the technical project management function by defining ways of working, templates, rituals, governance, and metrics to improve delivery predictability.
Direct end-to-end product delivery activities, including intake, dependency management, release management, product operationalization, delivery feasibility decisions, and product performance reporting; identify opportunities to improve efficiency and functional coordination.
Own the change management framework across functional partners and ensure adherence to firm risk, controls, compliance, and regulatory requirements.
Maintain visibility into product timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners.
Coach and mentor the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiency.

Desired Qualifications

Be a recognized thought leader within a related field.
Hold an advanced degree (MS or PhD).
Have experience delivering AI-driven programs in banking, financial services, or similarly regulated industries.
Have a track record of taking prototypes to production at scale and operating effectively in ambiguity.

Bring your expertise to shape and enhance the journey of products from inception to our customers' hands. Mentor a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery.

As a Product Delivery Director in Commercial & Investment Banking operations team, you will drive execution of complex, cross-functional AI and automation initiatives—from early discovery to production launch and scaled rollout. You are highly technical (ideally ex-engineer/researcher/data scientist) with experience building production systems, and you can translate product vision into executable plans, remove roadblocks, and hold stakeholders accountable in a large, regulated banking environment. You will also set up and mature this new Technical Project Management function, including operating mechanisms, progress reporting, and communication rhythms.

Job responsibilities

Convert product plans into project plans with clear scope, milestones, owners, and timelines.
Own delivery cadence: daily/weekly execution check-ins, action tracking, and reporting into product operating mechanisms.
Drive clear communication: coordinate progress updates, status narratives, dependency/risk readouts, and decision logs across stakeholders and leadership.
Identify, manage, and resolve cross-team dependencies and risks; escalate decisively to protect timelines.
Drive execution toward target dates; empowered to demand deliverables and decisions from stakeholders.
Coordinate build-to-launch activities: integration, testing/validation, user feedback, approvals, and rollout plans.
Stand up and mature the TPM function: define ways of working, templates/rituals, governance, and metrics that improve delivery predictability.
Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
Owns the change management framework across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies

Required qualifications, capabilities, and skills

8+ years of experience or equivalent expertise delivering products, projects, or technology applications
Extensive experience leading operational management and change readiness
Experience in enterprise-wide release and deployment processes and strategies
Advanced knowledge of the product development life cycle, technical design, and data analytics
Degree in Computer Science/Engineering (or equivalent practical experience).
Significant experience leading complex technical delivery across multiple teams
Prior hands-on experience building production systems (software, platform, research engineering, or data science).
Strong technical fluency in system architecture, cloud/infrastructure, and AI-enabled applications (e.g., LLMs, RAG, agentic workflows, evaluation/monitoring).
Strong stakeholder management, written/verbal communication, and execution discipline; experience in regulated enterprises.
Proficiency with Agile/Scrum and delivery tooling (e.g., Jira).

Preferred qualifications, capabilities, and skills

Recognized thought leader within a related field
Advanced degree (MS/PhD).
Experience delivering AI-driven programs in banking/financial services or similarly regulated industries.
Track record taking prototypes to production at scale and operating effectively in ambiguity.

Base Pay/Salary: New York,NY $166,250.00-$260,000.00

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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