Senior Forward Deployed Engineer
Amazon
Senior Forward Deployed Engineer
Amazon
Sells products online and rents cloud computing
A Forward Deployed Engineer (FDE) embeds directly inside a strategic enterprise customer to design, build, deploy, and run AI-powered production systems alongside the customer's engineering team. FDEs write production-grade software and own outcomes end-to-end, from prototype through enterprise-scale deployment combining the technical rigor of an AWS SDE with the urgency and ownership required to deliver measurable customer business outcomes. They create reusable architectures, patterns, and engineering mechanisms that scale the entire FDE practice. Candidates work with customers who develop systems for physical AI.
Key job responsibilities
Lead technical delivery across customer engagements
- Own the technical strategy and execution for complex, multi-workstream customer AI programs. Make architecture decisions that span multiple services and organizational boundaries. Align technical approach with the customer's long-term technology strategy. Requires 30–50% travel.
Architect and build production AI systems at scale
- Design the foundational architectures — multi-agent orchestration, enterprise retrieval systems, decision intelligence platforms — for the most complex customer engagements. Drive clarity where neither the business problem nor technology approach is fully defined. Build production systems that handle enterprise-scale traffic and reliability requirements.
Own production excellence across workstreams
- Define operational standards, evaluation frameworks, and production readiness criteria for AI systems across your engagement scope. Establish mechanisms (testing strategies, observability standards, incident response playbooks) that ensure AI systems remain healthy. Drive operational improvements that raise the bar for the team.
Scale the team's effectiveness
- Define engineering patterns, contribute to the interview and hiring process, and mentor junior FDEs into independent contributors. Coach others on system design, customer engagement, and production operations. Drive engineering excellence standards within your scope.
Accelerate customer transformation
- Identify systemic opportunities to expand AI adoption across the customer organization. Create accelerators and reusable platforms that reduce time-to-value from months to weeks. Feed learnings back into AWS services and the FDE practice.
About the team
ABOUT AWS:
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10047
- 5+ years of non-internship professional software development experience
- Experience as a mentor, tech lead or leading an engineering team
- Experience with AI tools: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Business level Japanese and basic level English
- Experience architecting and delivering complex, multi-component systems in customer production environments
- Experience leading customer-facing technical projects or managing external stakeholder relationships
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
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