North Star Diagnostic Imaging

Diagnostic imaging services provider in TX

Medical Front Office

Clinical Support & Patient AdministrationPosted on Nov 12

Full-timeFrisco, TX, USA$18 /hrIn-person

About the Job

Requirements

Multi-tasking, flexibility, telephone skills, customer service, time management, organization, attention to detail, scheduling, word processing, professionalism, and quality focus are required.

Responsibilities

Welcome patients and visitors in person or by telephone, and answer or refer inquiries.
Schedule appointments in person or by telephone and help keep patient appointments on schedule.
Anticipate patients' anxieties, answer their questions, and maintain the reception area.
File and retrieve patient records to ensure treatment information is available.
Obtain, record, and update patients' personal, financial, and account information.
Record and collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims.
Respond to emergencies to help patients in distress.
Maintain confidentiality of patients' personal and financial information.
Follow policies and procedures, and report needed changes.
Contribute to the team by accomplishing related duties.

Current position is Monday-Friday 1pm to 9pm

$18/Hour

Job Purpose:

Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; Taking patient payments; etc.

Duties:

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
Helps patients in distress by responding to emergencies.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

PTO per Hour Worked
Scrubs

About the Company

North Star Diagnostic Imaging

Diagnostic imaging services provider in TX

North Star Diagnostic Imaging is a diagnostic imaging provider based in Plano, Texas. It offers medical imaging services at its facility to help clinicians diagnose patient conditions. The company’s services work by using imaging equipment (such as X-ray, MRI, CT, or ultrasound) at its location to capture detailed pictures of a patient’s body, which are interpreted by radiologists and shared with referring physicians. The company differentiates itself through its local, focused service offering in the Plano area and by delivering imaging results directly to healthcare providers for rapid diagnosis. The goal is to support accurate and timely diagnosis by providing high-quality imaging exams and clear reports to clinicians.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Alice, TX
Founded: 2009

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