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Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Certified Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 5
Full-timeLenoir City, TN, USANo salary listed

About the Job

Requirements

  • Must be certified as a Medical Assistant by a recognized certifying organization.
  • Must hold American Heart Association Basic Life Support (BLS) certification.
  • Must meet the standards set by the issuing authority for the required certification; no minimum education or experience is specified.

Responsibilities

  • Assess patients' general condition and take vital signs and weight.
  • Assist the provider with examinations, diagnostic procedures, and treatments, including phlebotomy, injections with proficiency in calculations, suturing, and other typical office procedures.
  • Administer patient medications per provider order and policy, including the appropriate dosage, route, site, and documentation.
  • Orient, instruct, and train assigned personnel as applicable.
  • Provide basic patient care as ordered.
  • Ensure test results are received and relayed to patients in a timely manner.
  • Demonstrate sensitivity to patient comfort and privacy using AIDET communication fundamentals.
  • Document interventions, patient and family responses, and medications dispensed or prescribed in the medical record.
  • Promote wellness by providing patient education materials and communicating provider advice and instructions.
  • Review patient phone calls with the provider and consult regarding appointment urgency.
  • Ensure adequate stock of supplies and maintain equipment.
  • Monitor and ensure accurate recording in patient medical records, and maintain required reports, records, and statistics.
  • Use office and medical equipment, including telephones, computers, fax machines, stethoscopes, EKG machines, ear-washing equipment, scales, thermometers, blood pressure cuffs, and basic laboratory equipment.
  • Maintain a clean and sanitary work area and keep equipment clean and operational.
  • Perform referrals and pre-certifications as needed and where applicable.
  • Schedule patient appointments per provider order when needed and accurately relay appointment information to patients.
  • Take calls from hospitals and nursing homes and relay appropriate information to the practitioner in a timely manner.
  • Collaborate with patients, physicians, and other care team members as part of a team-based approach to patient care.
  • Follow policies, procedures, and safety standards; complete required annual education assignments; work toward goals and objectives; and participate in quality-improvement initiatives as requested.
  • Perform other duties as assigned.
  • Provide clinical care to patients receiving treatment and examinations in an outpatient clinical setting under the supervision of the attending provider and practice office manager, including rooming patients, completing intake assessments and chart preparation, and completing FMLA and disability forms.

About the Company

Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Covenant Health is a not-for-profit, community-owned integrated health system serving East Tennessee, with nine acute-care hospitals plus a behavioral health hospital, outpatient clinics, physician practices, and homecare. It coordinates a wide range of medical services—from cancer and cardiac care to surgical and behavioral health—through an interconnected network across 25 counties. Revenue comes from patient services and philanthropic foundations, and any excess is reinvested into facilities, technology, and programs to improve patient care. Its goal is to enhance the quality of life in East Tennessee by expanding access to care and investing in services and technology that support better patient outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Oak Ridge, TN
Founded
1997

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