Full-Time

King Air Pilot

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Mid, Senior

Aurora, CO, USA + 12 more

More locations: Halethorpe, MD, USA | Los Angeles, CA, USA | MCAS Cherry Point, NC, USA | Wright-Patterson AFB, OH, USA | Stafford, VA, USA | Arlington, VA, USA | Plymouth, MA, USA | Dahlgren, VA, USA | Fort Bragg, NC, USA | Bloomington, IN, USA | Silver Spring, MD, USA | Fort Belvoir, VA, USA

Position requires rotational assignments approximately 60 days in length, followed by 60 days off.

Category
Flight Dynamics
Research & Development
Aerospace Engineering
Requirements
  • Commercial Pilot, Airplane Multi-Engine Land (MEL) with instrument rating
  • Flying experience in surveillance operations or similar mission profiles
  • Second class medical certificate
  • Current Passport
  • Excellent interpersonal skills and ability to maintain good working relationships with the tasking authority, local officials, customer on-site representatives, and crew members
  • Good health and ability to maintain physical conditioning appropriate for the mission
  • Ability to provide exemplary references as a professional aviator
  • Read, write, speak, and understand English
  • COVID 19 Vaccine required
  • Minimum of 1,000 total flight hours
  • Minimum of 700 hours of total PIC time
  • Minimum of 500 hours MEL
  • Minimum 250 hours in turbine powered aircraft
Responsibilities
  • Pilot and Command a King Air 200 aircraft on surveillance missions
  • Prepare and file flight plans, conduct pre-flight inspection to assure proper loading, equipment, and staff
  • Ensure correct weight and balance and fuel supply
  • Conduct briefings with crew members and non-crew members on safety and emergency procedures required by the TSC or others
  • Maintain various flight records
  • Provide detailed and effective communication with crew and ground personnel
  • Actively participate with the deployed team in aviation and non-aviation capacities
  • Provide aircraft and program capabilities briefings to local officials

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company identifies areas for improvement by using customer journey mapping and usability testing, which helps them understand how customers interact with brands. After identifying these opportunities, TSC assists clients in digitizing their services and then develops and tests solutions aimed at improving customer satisfaction. Unlike many competitors, TSC emphasizes a thorough understanding of customer experiences and actively involves testing in their process. Their goal is to create happier customers, which in turn drives better business outcomes for their clients.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

N/A

Growth & Insights
Headcount

6 month growth

3%

1 year growth

3%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Working at TSC offers the opportunity to be part of a global team, providing exposure to diverse markets and cultures.
  • The backing of Sitel Group provides job security and access to a wide range of resources and professional development opportunities.
  • TSC's emphasis on innovative customer experience solutions means employees are constantly engaged in cutting-edge projects that drive real business impact.

What critics are saying

  • The competitive nature of the digital customer experience industry means TSC must continuously innovate to stay ahead.
  • Being part of a large organization like Sitel Group could lead to bureaucratic challenges and slower decision-making processes.

What makes TSC unique

  • TSC's global presence with offices in Miami, Paris, Sao Paolo, and London allows it to offer localized customer experience solutions, unlike competitors with a more limited geographic reach.
  • As a member of Sitel Group, TSC leverages a vast network of over 75,000 professionals, providing a depth of resources and expertise that smaller agencies cannot match.
  • TSC's focus on customer journey mapping and usability testing ensures that their solutions are data-driven and tailored to specific client needs, setting them apart from agencies that offer more generic services.

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