Manager of Cash Applications

******Unless specifically contracted, resumes from recruiting agencies are not being accepted for this position.****** We are seeking a detail-oriented and strategic Manager of Cash Applications to lead our cash receipts and application operations. This role is responsible for overseeing the accurate and timely posting of tenant payments across multiple channels—including ACH, wire transfers, checks, and tenant portals—into our financial systems. The ideal candidate will bring deep expertise in cash application workflows, strong leadership skills, and a collaborative mindset to drive operational excellence and support cross-functional teams.

Key Responsibilities

Cash Application Operations

• Manage daily cash application processes, ensuring accurate posting of payments to tenant accounts
• Ensure all banking deposits are processed accurately, confirming daily batch entries tie to cash receipts
• Oversee receipt intake from various sources (lockbox, ACH, wire, manual checks, tenant portal)
• Ensure payments are applied per remittance advice or system logic to appropriate ledger categories (e g , Rent, CAM, Taxes, Insurance)
• Collaborate with team members to prepare journal entries and bank reconciliations by resolving discrepancies and applying knowledge of subledger-to-general ledger flow
• Monitor unapplied cash and drive timely resolution

Team Leadership

• Lead and mentor staff, fostering a culture of accuracy, accountability, and continuous improvement
• Set performance goals, monitor productivity, and implement process improvements to ensure timely posting of receipts and resolution of unapplied cash
• Foster a culture of accuracy, accountability, and continuous improvement

Cross-Functional Collaboration

• Partner with Lease Administration, Treasury, Accounting, and IT to resolve payment discrepancies and optimize workflows
• Serve as the primary contact for tenant inquiries related to payment activity and portal support
• Coordinate with Treasury on banking relationships, lockbox setup, and cash forecasting

Compliance & Reporting

• Ensure compliance with internal controls, SOPs, and regulatory standards (e g , Sarbanes-Oxley)
• Maintain accurate records of receipts, batch reports, and reconciliation logs
• Support month-end and quarter-end close processes and reporting packages
• Collaborate with IT to troubleshoot system issues and implement technology solutions

Qualifications

• Strong analytical, organizational, and communication skills
• Experience with REIT operations and real estate finance, including lease structures and billing cycles
• Ability to interpret complex lease agreements and apply payments accurately
• Ability to manage high-volume cash receipts in a multi-entity environment
• Experience with administration of third-party portals

Requirements

• Bachelor’s degree in Accounting, Finance, or related field
• 7+ years of experience in cash applications, accounts receivable, or accounting—preferably in real estate or REITs
• 3+ years of supervisory experience including managing third party resources preferred
• Familiarity with ERP systems such as MRI, Yardi, JD Edwards preferably including researching and implementing new systems
• Embraces a technology-forward mindset with strong curiosity for merging tools, AI in particular, bringing forward-looking perspective that inspires innovative solutions. 
• Advanced MS Office, Excel skills (ex: pivot tables, VLOOKUPs, formulas)

The expected salary range for this position is between $100,000 and $120,000.  The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law.