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rockITdata

AI-driven data analytics for customer experience

Quality / Quality Assurance Lead - CMMI ML3, Federal Health

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timeRemote in USANo salary listedRemote

About the Job

Requirements

  • A bachelor's degree and five years of relevant experience aligned to the GSA MAS GS-00F-243DA Health IT Quality Assurance Analyst III labor category.
  • Experience supporting quality assurance, process compliance, or quality management activities within enterprise information technology or healthcare environments.
  • Experience supporting Capability Maturity Model Integration Maturity Level 3 and process quality initiatives.
  • Ability to obtain and maintain a Public Trust clearance, including Level 3 Public Trust if assigned to GovCloud, GAL, or VA OIT.

Responsibilities

  • Lead quality assurance activities across all PWS task areas from 3.1 through 3.10.
  • Conduct independent quality reviews of project deliverables to ensure compliance with established quality standards.
  • Verify that deliverables meet contractual requirements before customer submission.
  • Support Capability Maturity Model Integration Maturity Level 3 process compliance throughout the program.
  • Perform process compliance reviews and document quality findings.
  • Track quality issues and support corrective actions as needed.
  • Facilitate lessons-learned activities and continuous process-improvement initiatives.
  • Collaborate with Program Management and project teams to promote quality best practices.
  • Maintain quality-assurance records and process-compliance documentation.
  • Support program governance and quality-reporting activities.

Desired Qualifications

  • Experience supporting VA, VHA, DHA, or other federal healthcare organizations, health information technology, telehealth, and federal program management.

About the Company

rockITdata

AI-driven data analytics for customer experience

rockITdata provides technology-focused management consulting to help clients improve customer experiences through data-driven insights, AI, and machine learning. It designs and deploys bespoke solutions—such as omnichannel voice and interactive chat systems—and modernizes data infrastructure, including data warehousing, transformation, and analytics reporting, using cross-functional teams of data architects and strategists. The firm differentiates itself with selective, project-based partnerships that combine strategy and hands-on implementation to connect data across systems and improve customer engagement. Its goal is to help businesses achieve better customer interactions and operational efficiency by delivering scalable, data-powered solutions.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Philadelphia, PA
Founded
2018

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