DevOps Specialist - PDM and AWS

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.  

KONE’s vision is to create the Best People Flow experience by providing ease, effectiveness and experience to our customers and users. In line with our strategy, Sustainable Success with Customers, we will focus on increasing the value we create for customers with new intelligent solutions and embed sustainability even deeper across all of our operations. By closer collaboration with customers and partners, KONE will increase the speed of bringing new services and solutions to the market.

KONE Technology and Innovation Unit (KTI) is where we combine the physical world – escalators and elevators – with smart and connected digital systems. We are changing and improving the way billions of people move within buildings every day. We are on a mission to expand and develop new digital solutions that are based on emerging technologies.

KONE IT is a global team of expert professionals working along with business functions and area teams to develop new capabilities and enable new business opportunities. We are trusted partners of KONE business lines and functions to develop, transform, manage and run their information technology solutions. We support KONE in its digital transformation journey by introducing e.g. digital cloud-based IT services, artificial intelligence (AI) and automation to support productivity, business growth and technological disruption. ​​​​​​​Sustainability, curious mindset and innovation are at the core of everything we do, and this makes us an integral part of KONE’s success.

IT professionals - KONE Corporation

We are looking for a DevOps Specialist, PDM and AWS to strengthen KONE’s Product Lifecycle Management (PLM) team.  

The DevOps Specialist is a hands-on role responsible for ensuring end-to-end stability and continuity of PDM related digital products and services. This role is responsible for bridging the gap between software development and IT operations. In this role you design, implement and maintain the tools, processes and infrastructure needed to support continuous integration, continuous delivery (CI/CD), automation, monitoring, and reliable application deployments. Your goal is to improve developer productivity, system reliability, and overall delivery speed. You will work directly with AWS-based environments and tooling, applying best practices to performance, security, and operational quality. This is a practical, execution focused role where you lead by doing - diving into technical issues, driving improvements and changes, and ensuring high service levels. 

What You Will Do 

• Build and manage AWS infrastructure using IaC tools 

• Maintain AWS cloud environments 

• Ensure system scalability, resilience and cost efficiency 

• Develop scripts and tools for deployment, monitoring and maintenance 

• Manage configuration using tools like Ansible 

• Build and maintain container images (AWS ECS) 

• Ensure high availability and performance of the PDM systems 

• Troubleshoot infrastructure and deployment issues 

• Work closely with developers, product and platform teams as well as IT operations 

• Promote DevOps best practices, automation, and continuous improvement 

• If required, participate in major incidents calls 

What We’re Looking For  

Technical skills 

• Strong hands-on competence with AWS cloud technologies 

• Good understanding of PLM/PDM platforms, PLM business processes and product data flows 

• Deep practical knowledge of DevOps, Agile, ITIL methodologies and how they apply to digital product operations.  

• Experience in incident, request, problem, and root-cause analysis, with the ability to lead taskforces to secure production stability. 

• Ability to work with operational documentation, CMDB/service design, and technical product architecture to ensure data accuracy and service continuity.  

Preferred experience 

• Practical experience in cloud-based AWS environments building, supporting and developing scalable, global services. 

• Background working with or supporting PLM/PDM systems, product structures, and engineering data processes.  

• Experience working in cross-functional DevOps teams and with global supplier ecosystems.  

Soft skills 

• Excellent judgment, able to translate complex technical information into clear decisions even under uncertainty. 

• Effective collaborator, capable of building trust and working across engineering, product, and supplier teams.  

• Structured and detail-oriented working style, with proactive communication and documentation habits.  

• Strong change management capability with persistence and drive to push improvements through.  

• Team‑centric mindset, willing to go beyond core responsibilities to support colleagues and contribute to the overall success of the team rather than working in isolation. 

• Strong customer perspective, ensuring operational decisions prioritize service continuity and user value. 

Education and certifications 

• University degree in engineering / computer science 

• Certifications in AWS 

• Training or certification in DevOps frameworks, ITIL4, Agile leadership, or related operational practices are considered valuable. 

• Foundational understanding of product development and PLM-related processes supporting product lifecycle.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

At KONE, we believe in fair and competitive pay that recognizes performance and supports employee engagement. Our approach covers a comprehensive total rewards package, including both financial and non-financial benefits. We are committed to fostering a culture of fairness, respect, equity, diversity, and inclusion.

Read more on https://kone.com/global/en/careers.html