IHG

Global hotel company

Director of Spa & Recreation

Food Service & HospitalityConfirmed live in the last 24 hours

Full-timeVietnamNo salary listedIn-person

About the Job

Requirements

A degree in Hospitality Management, Spa/Wellness Management, or Business Administration.
At least 5 years of experience in luxury hospitality, including at least 3 years in a senior spa or recreation leadership role.
Fluency in written and spoken English.
Strong computer literacy, including MS Office, spa booking systems, and financial tools.
In-depth knowledge of luxury spa and wellness operations, financial management, and team leadership.
Strategic thinking, leadership, and communication skills.
Passion for wellness trends, innovation, and lifestyle hospitality.

Responsibilities

Develop and implement the overall strategy for spa, wellness, fitness, and recreational services aligned with brand and property goals.
Lead a multidisciplinary team across spa, fitness, kids club, pool, and beach operations, focusing on training, engagement, and service culture.
Oversee the creation and execution of spa menus, wellness programs, seasonal offerings, and guest activities.
Drive revenue growth through treatment sales, retail performance, memberships, and wellness packages.
Ensure high standards of service, cleanliness, safety, and hygiene across all facilities.
Collaborate with marketing, food and beverage, and rooms teams to promote integrated wellness experiences and seasonal events.

Desired Qualifications

Additional certifications in spa, wellness, or fitness disciplines are highly desirable.

Lead the strategic direction and operational excellence of the spa, wellness, fitness, pool, beach,kids club and recreational facilities. Create a culture of wellness, innovation, and guest-centric service while delivering financial performance and brand-defining experiences.

Develop and implement the overall strategy for spa, wellness, fitness, and recreational services aligned with brand and property goals
Lead a multidisciplinary team across spa, fitness, kids club, pool, and beach operations with a strong focus on training, engagement, and service culture
Oversee the creation and execution of spa menus, wellness programs, seasonal offerings, and guest activities
Drive revenue growth through treatment sales, retail performance, memberships, and wellness packages
Ensure the highest standards of service, cleanliness, safety, and hygiene across all facilities •Collaborate with marketing, F&B, and rooms teams to promote integrated wellness experiences and seasonal event

Required Skills

Strategic thinker with excellent leadership and communication skills In-depth knowledge of luxury spa & wellness operations, financial management, and team leadership
Visionary with passion for wellness trends, innovation, and lifestyle hospitality
Fluent in English (written and spoken)
Strong computer literacy (MS Office, spa booking systems, financial tools)

Qualifications

Degree in Hospitality Management, Spa/Wellness Management, or Business Administration
Additional certifications in spa, wellness, or fitness disciplines are highly desirable

Experience

Minimum 5 years in luxury hospitality with at least 3 years in a senior spa/recreation leadership role

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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