Talent Manager
About the job
- Proven experience managing and leading high-performing teams in an office environment.
- Strong coaching, mentoring, and people-development skills.
- Experience managing performance, attendance, and employee-relations matters.
- Strong organisational skills and the ability to prioritise multiple deadlines in a fast-paced environment.
- Confidence working with systems and technology, including Microsoft Outlook, Word, and Excel.
- Strong customer-service and stakeholder-management experience.
- Excellent verbal and written English communication skills.
- Ability to make decisions independently and solve problems effectively.
- A positive, adaptable mindset focused on continuous improvement and change.
- Ability to remain calm and effective under pressure.
- Oversee the successful fulfilment of campaign staffing requirements.
- Ensure work is effectively prioritised, planned, and allocated across the team.
- Monitor booking activity and performance data to maintain high fulfilment and quality standards.
- Liaise with Campaign Management teams to understand campaign briefs, objectives, and budgets.
- Ensure vacant campaign shifts are filled with the most suitable contractors.
- Review and quality-check contractor bookings and suitability.
- Provide constructive feedback to contractors to encourage continuous improvement.
- Support and guide new contractors and those requiring additional coaching.
- Manage self-booking approvals, ensuring contractors match campaign requirements.
- Work closely with Quality Assurance teams to address performance concerns.
- Produce accurate reports and performance updates for senior management.
- Manage team rotas and holiday planning to maintain service levels.
- Contribute ideas and recommendations to improve systems, processes, and contractor experience.
- Challenge existing ways of working and implement improvements.
- Represent N2O and its clients positively.
- Experience as a team leader or manager in a staffing, resourcing, bookings, workforce-planning, recruitment-operations, or agency environment.
- A commercial mindset and the ability to manage competing priorities while maintaining high standards.
About the company
N2O is a full-service creative brand experience agency that designs and runs integrated campaigns to engage audiences across channels. Its work blends cultural intelligence, human insight, and bold ideas to create moments people seek out, not scroll past. The company connects the full customer journey—from discovery to conversation to conversion—within a single, integrated model that covers strategy, insight, and creative execution for real-world impact. What sets N2O apart is its combination of culture-informed strategy with hands-on, end-to-end project execution under one roof, ensuring campaigns travel farther and perform harder. The goal is to help brands stand out in a distracted world by building experiences that inspire participation, foster emotional connections, and drive lasting engagement.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
United Kingdom
Founded
1999
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Simplify's Take
What believers are saying
- N2O launched Beauty of Joseon pop-up at Westfield Stratford in April 2026.
- N2O published multiple 2026 trend reports, signaling active thought leadership and demand generation.
- Limited experiential access at Manchester Pride 2026 creates premium inventory and pricing power.
What critics are saying
- N2O now depends on GLOBE GROUPE priorities after the August 2025 acquisition.
- Experiential budgets face immediate cuts when consumer brands miss sales targets in 2026.
- If Pride and pop-up activations fail, N2O loses its clearest growth engine.
What makes N2O unique
- GLOBE GROUPE bought N2O in August 2025, boosting pan-European shopper marketing reach.
- N2O combines brand experience and retail marketing with People x Tech execution.
- N2O secured first experiential Manchester Pride Village access in April 2026.
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Benefits
- Hybrid Work Options
- Paid Vacation
- Paid Holidays
- Life Insurance
- Wellness Program
- Employee Discounts
- Commuter Benefits
- Health Insurance
- Performance Bonus