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Ampersand

Battery-as-a-service e-moto network in East Africa

Forward Deployed Engineer

AI Application EngineeringConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USAHybrid

About the Job

Requirements

  • At least 4 years of software engineering, solutions engineering, or customer-facing technical experience.
  • Strong development fundamentals, including writing production-quality code and working comfortably inside unfamiliar codebases.
  • Direct experience working with customers to solve technical problems and deliver outcomes.
  • A solid understanding of APIs, integrations, distributed systems, or cloud-based architectures.
  • Ability to communicate clearly with technical and non-technical stakeholders.
  • Ability to take responsibility for outcomes from discovery through delivery.

Responsibilities

  • Lead end-to-end technical implementations with strategic customers, from discovery through successful adoption.
  • Understand each customer's technology stack, integration goals, data model, and constraints, then advise on approaches that are maintainable, scalable, and easy for their team to operate long-term.
  • Write production-quality code inside customer codebases when the work calls for it, working in unfamiliar environments and maintaining a high quality bar.
  • Partner with the core engineering team to surface product gaps, bugs, and recurring implementation patterns from the field.
  • Turn customer-specific learnings into reusable improvements, including documentation, examples, playbooks, and direct product contributions.
  • Provide white-glove support and serve as a thought partner to customer engineering and product teams.

Desired Qualifications

  • Experience with developer tools, infrastructure platforms, enterprise software, or AI-native products is a strong plus.
  • Familiarity with CRM, ERP, fintech, or other business systems is a bonus.

About the Company

Ampersand

Battery-as-a-service e-moto network in East Africa

Ampersand delivers electric motorcycle mobility in East Africa, offering e-motos, a network of battery-swap stations, and a battery-as-a-service model. Drivers lease batteries and swap them in under two minutes, while AmperOps and a driver app monitor battery health, locate swap stations, and process payments. The system collects data from batteries to optimize lifespan with predictive AI, and stations are increasingly powered by solar energy; BYD supplies battery cells through strategic partnerships. The company aims to deploy 40,000 e-motos by 2026, scale to 600,000 by 2030, and support one million vehicles via its swap network.

Company size
201-500
Company stage
Late Stage VC
Total funding
$50.2M
Headquarters
Kigali City, Rwanda
Founded
2022

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