Gig USA

Direct face-to-face fundraising and donor acquisition

Customer Service Representative

Checkout & Customer ServiceConfirmed live in the last 24 hours

Full-timeDallas, TX, USANo salary listedIn-person

About the Job

Requirements

Excellent communication skills.
A high school diploma or GED.
A willingness to learn and grow.

Responsibilities

Handle customer complaints and escalations.
Complete sales transactions using the current point-of-sale system.
Provide product knowledge to customers.
Assist with maintaining sales targets.
Ensure the delivery of excellent customer service while building solid customer relationships.
Handle customer questions and concerns with speed and professionalism.

WE ARE HIRING ASAP! CUSTOMER SERVICE APPLICANTS NEEDED!

We are looking for someone with excellent communication skills to fill our newly open customer service position.

Responsibilities Will Include:

Customer service
Handling customer complaints and escalations
Completing sales using our current POS
Be able to provide product knowledge
Assisting with maintaining sales targets

What We Offer:

Dedicated career paths for all positions.
We believe in promoting from within, there are opportunities to move to different areas of the company

Who We Are Looking For:

Customer Service Representatives will ensure the delivery of excellent customer service while building solid customer relationships. We accomplish this by handling questions and concerns with speed and professionalism.

Qualifications:

Positive attitude
High school diploma or GED
Friendly and helpful personality
A willingness to learn and grow

About the Company

Gig USA

Direct face-to-face fundraising and donor acquisition

Gig USA is a direct sales and marketing agency that runs face-to-face fundraising for nonprofits and also provides donor-related telemarketing and stewardship services. It achieves donor growth by having teams meet people in person to secure long-term giving and by using calls to welcome, verify, reactivate, and steward donors. The firm also operates a commercial division that runs customer acquisition campaigns for businesses in sectors like telecom and energy, and it emphasizes personal development for staff. Its goal is to help nonprofit partners grow their donor base and long-term support while delivering effective campaigns for clients.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Irving, TX
Founded: 2002

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