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Solution SFT

Advises companies on IT, engineering and custom software

Technicien spécialisé Réseautique - Télécommunications

Full-TimeUpdated on 10/17/2026
No salary listed
Mid
Bachelor's, Certification
Québec City, QC, Canada
In PersonTravel by car to client sites throughout the province is required.
IT OperationsNetwork Engineering & Administration

About the job

Requirements
  • Hold a Quebec-recognized Class 5 driver’s licence.
  • Hold an Attestation d’études collégiales (AEC) or a Diplôme d’études collégiales in computer technology, specializing in network management and security.
  • Hold a Cisco CCNA or Fortinet certification, or equivalent training.
  • Have two years of experience in a telecommunications and bastion technical-support role.
  • Have two years of experience managing telecommunications equipment and IT security, including installing, configuring, managing, and testing telecommunications and security (bastion) infrastructure.
  • At least one period of work experience must have been continuous for a minimum of two years with the same employer.
  • Be able to travel by car for installations at remote sites throughout the province.
Responsibilities
  • Deploy infrastructure by installing wireless access points, switches, backup battery units (UPS), and videoconferencing equipment; work with structured cabling using RJ-45 and Bix connections.
  • Provide first- and second-level support to office troubleshooting teams, monitor network status, manage incidents by opening tickets in the C2 tool, and coordinate with other service entities and external providers on third-level or provider-related issues.
  • Propose alternative solutions to team members and the unit manager, and produce required management reports.
  • Receive and handle information, support, and troubleshooting calls; participate in analyzing operational problems reported by users; troubleshoot second- and third-level issues and coordinate with other service entities.
  • Arrange maintenance calls for infrastructure equipment.
  • Prepare purchase requests for materials and track them under the supervision of the office-automation lead.
  • Maintain an intervention log for equipment.
  • Manage network security and access rights by creating and updating access profiles and information-structure security, tracking intervention requests, monitoring access reviews, applying solutions to security problems, checking alerts and consoles, and notifying the responsible person of incidents.
Desired Qualifications
  • Training in cloud computing and security is considered an asset.

About the company

S

Solution SFT

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Solution SFT advises organizations on IT strategy and engineering, and builds custom software for startups, small businesses and larger companies. Its consultants review how clients manage technology, check infrastructure and compliance, and recommend changes to business processes. The firm's security and infrastructure work covers data protection, cloud migration and recovery planning for systems that need to keep operating through disruptions. Developers create web and mobile applications, connect software through interfaces and modernize older systems, including tools that reduce manual coding. Solution SFT was founded in 2020 and is headquartered in Montreal, Quebec.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Montreal, Canada

Founded

2020

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