Security Officer Dispatch Alarm Triage

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Part Time Security Clearance Dispatch Alarm Triage in King Of Prussia, PA, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer supporting an aerospace and defense location, you will coordinate communications, monitor alarm activity, manage access-related requests, and help maintain timely responses to security-related incidents. You will provide professional customer service while serving as a central point of contact for personnel and response teams. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Position Type: Part Time

Pay Rate: $28.58 / Hour

Job Schedule:

DayTimeSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

As part of our hiring process, we would like to remind you that an active Department of Defense (DoD) Top Secret Clearance is a requirement for this position. Verification of this clearance will be conducted as part of the pre-employment screening process.  If you do not have an active clearance, we encourage you to explore opportunities that may align with your qualifications and experience.

Access Control/Badge Experience (B201)

• Candidates must demonstrate familiarity with access control systems and badge management. This includes understanding how to issue, revoke, and manage access badges for employees and visitors.

Alarm Panel Experience (B202)

• Candidates should have experience operating alarm panels, including knowledge of alarm activation, deactivation, and troubleshooting basic issues. This experience is crucial for maintaining security protocols within the organization.

Comfortable Using Computer or Tablet (B204)

• Proficiency in using computers or tablets is essential. Candidates should be comfortable navigating various software applications, including email, spreadsheets, and other relevant tools necessary for daily operations.

CPR Certification (B205)

• Candidates must possess a valid CPR certification. This certification is vital for ensuring the safety and well-being of employees and clients in emergency situations.

Customer Service Experience (B219)

• A background in customer service is required. Candidates should demonstrate strong communication skills, problem-solving abilities, and a commitment to providing excellent service to clients and colleagues.

What You'll Do:

• Provide customer service to personnel, visitors, and/or delivery drivers at an aerospace and defense billing operations location by carrying out site-specific procedures and access-control protocols.
• Monitor communications channels, receive calls and requests for assistance, and dispatch appropriate personnel in accordance with established procedures.
• Maintain accurate dispatch logs, incident records, and shift activity documentation; communicate pertinent information to supervisors and authorized stakeholders.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, coordinating notifications and emergency response activities as directed.
• Conduct regular and random patrols of assigned business areas and perimeter locations to help deter unauthorized activity; working environments and conditions may vary by site.

Minimum Requirements:

• Possess an active DoD Top Secret Clearance.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1747283