National Pharmacy Chain Lead

You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As a National Pharmacy Chain Lead, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human. 

A. Job Purpose

• The role is to drive sustainable sales growth, market share growth, and channel profitability of the Pharmacy Chains Channel in Vietnam.
• Leading national pharmacy chains channel team to win key account customers in terms of sustainable sales growth, market share growth, and profitability of the business in each customer and of the whole channel;
• Developing investment strategy, business growth model, game plan of pharmacy chains channels and driving the robust implementation of those strategies via strategic partnerships, joint business plans with customers and strong execution of the business drivers with customers and stakeholders;
• Developing the pharmacy chains channel team to build fit-for-future capabilities related to key account management and creating a workplace to empower and nurture talents.

B. Key Accountabilities

• Leading national pharmacy chains channel team to win pharmacy chains customers in terms of sustainable sales growth, market share growth, and profitability of the business in each customer and of the whole channel.
• Own and deliver the pharmacy chains channel sales target, market share target, and sales growth ambition;
• Ensure the profitability and sustainability of investment strategy of pharmacy chains channel as per company strategy;
• Exploring new emerging pharmacy chains to drive the business is also part of this role.
• Developing from strategy plan to execution plan of pharmacy chains channel, collaborating across internal functions (brand and innovation team, trade marketing team, finance team, etc) and being the bridge between the company pharmacy chains customers in growing the partnership.
• Develop the channel strategy, business growth model, and key accounts game plan.
• Lead the JBP discussions with pharmacy chains customers to build strategic partnerships beyond transactional;
• Drive customers in category management agenda to ensure category captainship in wherever we play
• Leading the team and stakeholders to develop and drive robust execution plan with 360-degree business levers, to maximize impact to business.
• In charge of customer contract management and execution KPIs of pharmacy chains channel, adhering to company policies.
• Own the pharmacy chains customers contracts and in charge of overall business governance.
• Track performance of the channel, and by customer with clear performance and execution KPIs.
• Hold customers accountable for commercial policies, trading terms and performance KPIs.
• Developing the pharmacy chains channel team to build fit-for-future capabilities related to key account management and creating a workplace to empower and nurture talents.
• This role is to manage managers and a team of field force both on planning, top2top management, and daily execution in the field from end to end of the pharmacy chains channel business,
• Build KA capabilities for the team and the organization in general, partially helping to transform the sales organization into a fit-for-future fast moving consumer healthcare environment.

C. About you

Education:

• Business AND/OR Pharmaceutical University degree/ Bachelor (preferably Business Administration, Finance, Economics)

Experience:

• Minimum 10 years working experience in multi-national companies, preferably consumer healthcare, consumer goods, with proven performance record and increasing responsibilities. With learning agility and potential to grow with different roles in the future.
• Strong experience and competencies in managing pharmacy chains or big customers with JBPs. Understand different stakeholders, understand P&L and Motivations behind KA customer business. Exposure to GT/traditional channels besides MT, exposure to trade marketing/ planning is a plus.
• Minimum 5 years at managerial levels. Used to managing big team (at least 10 headcounts) is a plus.
• Strong business acumen, analytical and strategy thinking, and also execution management
• Personally mature, able to manage conflicts and deal effectively with complex issues and diversity of people
• Relationship building & networking / influencing skills, peer and stakeholders’ leadership
• Excellent command of English, and good communication

This is more than the next step in your career, it’s a chance to lead change and help reinvent self-care for the world. If you’re ready to challenge, inspire and deliver impact that matters, we’re ready for you. We are challengers. We are Opella. 

About Us: 

Opella is the self-care challenger with the purest and third-largest portfolio in the Over The Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.   

Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting. 

At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.  

As a globally certified B Corp company, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com.