Full-Time

Senior Director Enterprise Service Management

Confirmed live in the last 24 hours

Nike

Nike

10,001+ employees

Designs and sells athletic footwear and apparel

Consumer Goods

Senior

Beaverton, OR, USA

Telecommuting available from anywhere in the U.S. except specified states.

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Microsoft Azure
Agile
ServiceNow
Product Management
Salesforce
AWS
SCRUM
Requirements
  • Bachelor’s degree in Computer Science, Engineering, Software Engineering
  • 8 years of progressive post-baccalaureate experience in the job offered or a technology-related occupation
  • Experience must include: Automation (i.e. Robotic Process Automation, Business Process Automation, Conversational UI / Chatbots, digital forms, OCR technologies)
  • API & Microservices
  • Cyber Security
  • Cloud AWS & Azure
  • Technology Operations
  • Salesforce
  • ServiceNow
  • Systems Integration
  • Mobile application Engineering
  • Product Management
  • IT Service Management
  • Program Management
  • Scrum/Agile methodologies
  • Governance & Financial Management
  • Technology strategy
Responsibilities
  • Drive excellence for the Nike technology platform and will set strategies across engineering, operations, and data to ensure that we have a scalable, governed, secure and stable platform.
  • Align strategic objectives with tactical demands with geographical variations.
  • Lead a team of dedicated technologists across the Global ESM technology landscape for Nike.
  • Lead a highly complementary team that is obsessed with improving the multi-functional global service offering.
  • Accountable for Nike’s global service delivery across HR, Technology Operations, Procurement, Employee Relations, Risk Management, legal, Retail and more.
  • Set the platform vision to drive delivery excellence and partner with Technology Product Management on finding opportunities to utilize the platform to make Nike deliver at speed with greater efficiency.
  • Engage, collaborate, and partner with various functional heads, technical leaders, and executive leaders across the business and vendor partners to align strategies and provide thought leadership.
  • Engage with Technology Product Management in proactive planning of a phased executable technology roadmap.
  • Partner with business leadership across all corporate functions HR, Finance, Procurement, legal leadership, the Global Technology leadership team, technical product management, digital program management teams to develop the upstream ESM Technology engineering strategy and the wider employee experience & services strategy.
  • Ensure that the team partners closely with Business and Technical Product and Design counterparts to craft scalable and appealing Employee experiences and services and leading and developing a world class Enterprise Services Organization.
  • Work with senior leaders to inform and translate strategic goals into quarterly and annual engineering roadmaps that can be driven and adjusted through iterative development and feedback.
  • Drive platform thinking across the organization using ServiceNow as the primary technology for employee servicing.
  • Drive platform governance and OKRs for platform health and delivery.
  • Build, lead, develop and cultivate a distributed team producing leading practice insights supporting employee Services implementations and adoption.
  • Engage with the platform architecture organization to continue maturing the foundational platform.
  • Mentor managers and senior individual contributors to build self-guided, balanced, and high performing teams.

Nike designs and sells footwear, apparel, equipment, and accessories for athletes and everyday consumers. The company stands out in the competitive sportswear market by fostering brand loyalty through continuous product innovation and endorsements from high-profile athletes. Nike generates revenue through retail stores, online sales, and a membership program that offers exclusive access to products. Committed to sustainability, Nike aims to reduce its environmental impact while delivering high-quality products and compelling retail experiences.

Company Stage

IPO

Total Funding

N/A

Headquarters

Beaverton, Oregon

Founded

1964

Simplify Jobs

Simplify's Take

What believers are saying

  • The rise of athleisure wear boosts demand for Nike's stylish, comfortable products.
  • Growing interest in sustainable products aligns with Nike's eco-friendly initiatives.
  • Expansion of direct-to-consumer sales channels increases profit margins and brand control.

What critics are saying

  • Increased competition from emerging direct-to-consumer brands may erode Nike's market share.
  • Rising production costs in key regions could impact Nike's profit margins.
  • The popularity of second-hand markets might affect new product sales.

What makes Nike unique

  • Nike excels in creating innovative, performance-oriented products for athletes and consumers.
  • The company leverages high-profile athlete endorsements to enhance its brand image.
  • Nike's commitment to sustainability integrates eco-friendly practices into product development.

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