Senior Operations Engineer - SSD Operations Integration

Description

Rapid and Rural Logistics is looking for a Ops Engineering role with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations.

This role will play a critical role in the expansion of the sub-same day program through partnership with Maintenance, Design, and Innovation Engineering team to integrate key material handling equipment to expand network coverage. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders.

This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

Key job responsibilities
- Manage high visibility automation programs quality, capacity, and future design innovations to continue to scale the SSD network
- Work cross functionally with Reliability Maintenance, Design, and Innovation Engineering teams to deliver high complexity solutions
- Execution of key deliverable timelines for Engineering programs, and meeting specific operational goals identified and aligned with stakeholders
- Dive Deep into dashboards, automation logs, and resources that provide insight to next steps and problem solving
- Driving weekly quality and capacity performance of Material Handling Equipment (MHE) in the network, partnering with operations teams to meet customer promise and cost goals

A day in the life
An Ops Engineer in R2L will have flexibility in how their day looks based on program actions, launch date, implementation pilots and testing, and execution during peak periods for Amazon including Prime Day, Black Friday, and Cyber Monday, as well as the overall holiday season. Some days will focus on execution of program structure and deep dive, others heavier in meetings and cross collaboration with stakeholders. There is expected travel for the role, but will be cyclical based on program goals and key execution dates.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan  

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
The R2L team is a diverse group of managers from various backgrounds and job families all looking to achieve one goal, the Expansion and Optimization of Sub Same Day Delivery to Amazon customers. With Product, Supply Chain, and Ops Engineering backgrounds, The R2L team delivers through solutions in partnership with Operations to scale and optimize performance real time and in future network initiatives. The team is based in Seattle and Nashville, and NY allowing cross collaboration with multiple business lines. While the team makes history, we have fun doing it, focusing on diversity and inclusion, cross collaboration kaizen and summit events to build out thoughtful solutions and to think big. Additional information can be provided by interviewers directly on the team.

Basic Qualifications

- 5+ years of directly managing and responsible for multiple large projects experience
- 5+ years of Reliability Program Manager experience
- 5+ years of Microsoft Office products and applications experience
- 5+ years of maintenance or engineering experience
- 2+ years of commercial CO2 refrigeration applications experience
- 5+ years of directly managing and being responsible for multiple large projects experience
- 3+ years of in material handling equipment (MHE) or automation environments experience, or experience in reliability/maintenance environments
- 3+ years of leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases experience
- Bachelor's degree in Electrical or Mechanical Engineering, or 2+ years of Amazon RME (Reliability Maintenance Engineering) experience
- Refrigeration Trade School certificate
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
- Work flexible schedule including weekends, nights, and holidays
- 7+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation
- Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems

Preferred Qualifications

- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
- Experience in Lean Management, Six Sigma and other operations engineer tools
- Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
- Experience with performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality
- Experience in Amazon RME (Reliability, Maintenance, and Engineering), fulfillment operations, or automation deployment environments
- Experience working with the designs of complex automated material, handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.