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PhonePe

Digital payments platform enabling UPI transactions

Human Resources Business Partner – Tech

HR Generalist & Employee RelationsUpdated on Nov 12
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • An MBA in Human Resources from a Tier 1 campus is required.
  • At least 4 years of proven experience in business partnering is required.
  • Strong business acumen and understanding of the business are required.
  • The ability to demonstrate and quantify results against established targets and metrics is required.
  • Analytical and problem-solving skills are required.

Responsibilities

  • Stay informed about hiring needs in assigned ownership areas.
  • Collaborate with the talent acquisition partner to ensure appropriate staffing and onboarding of new hires.
  • Design structured onboarding frameworks to accelerate new-hire productivity and build early organizational engagement.
  • Oversee performance management processes, including goal setting, regular check-ins, and final evaluations according to established timelines.
  • Review team talent holistically to support talent processes and build a succession-planning bench.
  • Facilitate discussions between managers about low performers, ensure performance improvement plans are created, track progress, and take appropriate action when performance does not visibly improve.
  • Partner with Heads of Engineering and Engineering Managers to design individual development plans and conduct regular talent reviews.
  • Drive organization health and manager-connect surveys when conducted, maximize coverage, analyze results, own action plans, and ensure adherence and improvement.
  • Establish career ladders and competency models, and deliver targeted managerial training to equip managers with coaching, feedback, and execution skills.
  • Partner with Heads of Engineering and Engineering Managers to deliver functional goals by providing human resources solutions.
  • Proactively identify opportunities to increase efficiency and effectiveness.
  • Maintain individual connections and regular touchpoints with employees in assigned business groups.
  • Analyze attrition and take corrective action to address it.
  • Own and interpret organizational human resources policy, resolve issues promptly, and address employee queries by providing support within established timelines.
  • Partner with internal Centers of Excellence teams to roll out people processes tailored to the tech organization.
  • Review organizational structures and redefine roles and workflows to eliminate bottlenecks and improve efficiency.

Desired Qualifications

  • Exposure to a fast-paced startup environment is an added advantage.

About the Company

PhonePe

Digital payments platform enabling UPI transactions

PhonePe is a digital payments platform in India that uses the Unified Payments Interface (UPI) to enable fast, secure transfers between bank accounts for individuals and merchants, and it also offers insurance and investment products. Users link their bank accounts in the PhonePe app and make transfers with a few taps, while the company earns through transaction fees, commissions on insurance and investment sales, and merchant partnerships. It stands out by commanding a large share of the UPI market and creating an open transaction ecosystem that combines payments with insurance and investments. Its goal is to broaden digital payments across India, reaching the next billion users and strengthening the country’s financial ecosystem.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$2.5B
Headquarters
Bengaluru, India
Founded
2015

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