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Workana

Freelancer marketplace connecting clients with professionals

Senior Implementation Engineer - DevOps & Application Security

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in Panama

About the Job

Requirements

  • Six or more years of professional experience in software engineering, DevOps, application security, product support, technical implementation, or a related field.
  • Experience working with CI/CD pipelines, cloud technologies, APIs, source-code repositories, or deployment workflows.
  • Strong troubleshooting skills across complex software and infrastructure environments.
  • Ability to understand unfamiliar technical environments and develop effective solutions for them.
  • Customer-facing communication skills and the ability to explain complex technical concepts clearly.
  • A proactive, responsive, and customer-oriented approach to problem-solving.
  • Experience managing project-based technical work from discovery through delivery.
  • Strong spoken and written English.
  • Must be based in Panama and able to work remotely with a manager and colleagues located in the United States.

Responsibilities

  • Lead customer implementations of the Endor Labs platform, from technical discovery and planning through deployment and early adoption.
  • Serve as the primary technical contact during implementation, understanding each customer’s architecture, development workflows, and requirements.
  • Integrate and configure Endor Labs across source-code repositories, CI/CD pipelines, cloud infrastructure, and developer environments, including Maven- and Gradle-based systems.
  • Troubleshoot complex software, infrastructure, and configuration issues, developing custom solutions when standard integrations do not meet customer needs.
  • Communicate technical concepts and implementation progress clearly through calls, email, and other collaboration channels.
  • Partner with Engineering, Product, and Customer Success to resolve challenges and turn customer feedback into product improvements.
  • Manage multiple implementation projects while helping customers adopt secure development practices with minimal disruption to their teams.

Desired Qualifications

  • Experience with Maven, Gradle, open-source dependency management, DevSecOps, software supply-chain security, application security, or developer security tools.

About the Company

Workana

Freelancer marketplace connecting clients with professionals

Workana connects businesses with independent professionals in Latin America through a freelancer marketplace. Clients post projects and hire talent across fields like IT, design, marketing, and admin support, while freelancers create profiles, showcase skills, and bid on opportunities. The platform earns commissions on completed projects and uses an escrow system to securely hold client payments until the work is finished to the client's satisfaction. It differentiates itself by focusing on the Latin American market, using freelancer rankings and tiers, and growing through regional expansion and partnerships to simplify hiring remote talent with secure transactions.

Company size
5,001-10,000
Company stage
Series C
Total funding
$15.8M
Headquarters
Buenos Aires, Argentina
Founded
2012

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