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Critical Mass

Digital experience design and marketing solutions

Marketing Science Associate Analyst

Data AnalysisPosted on Nov 11
Full-timeSan Jose, CA, USANo salary listedIn-person

About the Job

Requirements

  • An interest in marketing and data analytics is required.
  • A B.S. degree in a quantitative or technical field is required; examples include economics, mathematics, business, finance, social sciences, computer science, or information management.
  • Proficiency with Microsoft Excel and PowerPoint is required, along with strong verbal and written communication skills.
  • Experience with a website measurement tool such as Google Analytics or Adobe Analytics is required.
  • Experience with a tag management platform such as Google Tag Manager, Adobe Launch, or Tealium is required.
  • Experience with a visualization platform such as Tableau, Domo, Power BI, or Datorama is required.
  • Strong verbal and written communication, active listening, attention to detail, and a high standard of output are required.
  • Basic working knowledge of Python, R, SQL, or another statistical programming language is required.
  • An understanding of the media landscape, the ability to identify channels appropriate to business objectives, and experience using data to make recommendations are required.
  • An understanding of how search engine optimization works alongside other channels, and experience analyzing it, are required.

Responsibilities

  • Build an understanding of client business and digital performance, support the identification of actionable insights, and make relevant recommendations to drive results.
  • Collect, organize, and analyze complex data sets from websites, apps, social, and media platforms using web analytics, survey tools, and mobile measurement technologies.
  • Develop tagging requirements, validate tracking, and conduct data quality assurance while partnering with Technology teams to document and resolve issues.
  • Contribute to measurement strategy and framework development, building expertise in using analytics to inform optimization and strategic decisions.
  • Generate and interpret reports and dashboards in Excel, Tableau, or data warehouse/business intelligence systems, perform ongoing data quality checks, and support multiple teams’ needs.
  • Conduct in-depth analysis to uncover trends, patterns, and correlations in site traffic, search, and e-commerce data using statistical and data science tools such as R, Python, and GitHub.
  • Assist in segmentation, market share, and survey analysis, and present findings clearly to internal and client teams through data storytelling.
  • Support the design and analysis of A/B testing and provide insights that optimize site, app, and media performance.
  • Apply advanced methods such as statistical modeling, machine learning, and artificial intelligence tools, including natural language processing, to solve business problems and optimize processes.
  • Document requirements, implement data governance protocols, and help ensure data integrity, privacy, and compliance with industry standards.
  • Participate in continuous improvement efforts and explore opportunities to enhance user experience, site and app functionality, and reporting processes.

About the Company

Critical Mass

Digital experience design and marketing solutions

Critical Mass creates digital experiences for brands, offering strategy, UX design, website development, digital marketing, social media, and data analytics. It implements solutions through collaborative, bespoke engagements that span from initial strategy and design to development and ongoing optimization. The company differentiates itself with co-creation with clients, cross-industry experience, and in-house talent programs like CM AIR and Trailhead. Its goal is to simplify complex digital challenges and deliver measurable, engaging solutions that resonate with target audiences.

Company size
1,001-5,000
Company stage
M&A
Total funding
$238K
Headquarters
Calgary, Canada
Founded
1996

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