Full-Time

Senior Technical Writer

Posted on 10/14/2024

Amperity

Amperity

201-500 employees

Customer data platform for actionable insights

Data & Analytics
Enterprise Software

Compensation Overview

$112k - $150kAnnually

+ Cash Incentives + Stock Options

Senior

Seattle, WA, USA

Category
Technical Writing
Content & Writing
Required Skills
Microsoft Azure
Git
SQL
AWS
Databricks
Snowflake
Requirements
  • 5+ years of proven experience in technical writing.
  • Professional fluency in English with experience establishing communication and engagement with prospects.
  • Familiarity with Git-based documentation workflows, GitHub, text editors, and static HTML sites.
  • Experience writing about SQL and related database technologies.
  • Knowledge of cloud computing technologies (AWS, Azure, Google), Databricks, Snowflake, data warehouse concepts, and large datasets.
Responsibilities
  • Work with all of our teams (engineering, product, and customer-facing roles) to identify engaging content for our customers.
  • Write documentation that supports a variety of customer use cases, including self-service management of Amperity, sandboxes, APIs, databases, building SQL queries and audience segments, pulling data to and sending data from Amperity.
  • Collaborate with engineers and product managers to develop, customer-focused documentation.
  • Collaborate with customer-facing technical staff to capture best practices and other scenario-based guidance.
  • Help extend a reference-driven information architecture to support a wider variety of use cases.
  • Manage topics from the original idea through review and to publication.

Amperity provides a customer data platform that helps businesses create detailed and actionable customer profiles by consolidating and cleaning data from various sources. Its main technology focuses on identity resolution, which allows companies to merge unorganized customer data into accurate profiles. These profiles enable businesses to enhance their marketing strategies, improve customer service, and gain valuable insights. Amperity operates on a subscription-based software-as-a-service model, offering tools for data integration and analytics, along with professional services for implementation. Unlike its competitors, Amperity emphasizes delivering a high return on investment, as evidenced by a Forrester report showing a 993% ROI for its clients. The company's goal is to empower businesses to effectively utilize their customer data for better marketing and operational outcomes.

Company Stage

Series D

Total Funding

$181.9M

Headquarters

Seattle, Washington

Founded

2016

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-14%

2 year growth

-22%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for first-party data solutions enhances Amperity's identity resolution technology.
  • AI-driven customer insights tools align with Amperity's Customer Data Cloud offering.
  • Expansion of Lakehouse architecture positions Amperity as a leader in data management.

What critics are saying

  • Leadership changes may disrupt operations or client relationships.
  • Recent layoffs could impact employee morale and productivity.
  • New competitors in AI-powered customer data platforms challenge Amperity's market position.

What makes Amperity unique

  • Amperity's patented identity resolution technology consolidates disparate data sources effectively.
  • The company offers a comprehensive Customer 360 view for actionable customer insights.
  • Amperity's Lakehouse architecture streamlines complex data management for businesses.

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Benefits

100% employee healthcare coverage

Transportation subsidies

A comfortable work environment with plenty of snacks, and other employee experience perks like events and activities

Both in-person and remote

Self-managed PTO

Inclusive environment

INACTIVE