Retail Account Manager - Direct Sales

TransUnion's Job Applicant Privacy Notice

Team Overview

The Retail team is responsible for developing and strengthening strategic relationships with retail and consumer commerce companies across Mexico. The team partners with clients and internal stakeholders to help optimize risk decisions, customer acquisition, fraud prevention, credit origination, and portfolio performance through TransUnion’s solutions.



Role Overview And Core Responsibilities

• Manage and grow commercial relationships with existing and prospective clients within the retail and consumer commerce sector.
• Develop and execute account plans to drive growth, retention, and adoption of TransUnion solutions.
• Identify opportunities where credit bureau, analytics, identity, fraud, and decisioning solutions can deliver business value.
• Manage the full sales cycle, from prospecting and discovery through negotiation, closing, and implementation.
• Maintain an accurate sales pipeline, including forecasts, opportunity stages, and action plans.
• Lead business reviews and strategic planning sessions with key clients.
• Collaborate with Product, Solutions, Analytics, Legal, Compliance, and Operations teams to develop commercial proposals.
• Coordinate presentations, workshops, and demonstrations that align TransUnion capabilities with client needs.
• Monitor account health, solution adoption, and opportunities for commercial expansion.
• Stay current on trends in retail, digital commerce, consumer credit, identity, and fraud within the Mexican market.

Required Knowledge & Experience

• Bachelor’s degree in Business, Marketing, Finance, Economics, Engineering, Technology, or a related field.
• 3+ years of experience in B2B consultative sales, business development, or account management.
• Experience working with retail, e-commerce, marketplace, or consumer commerce organizations.
• Experience managing complex sales cycles and engaging with executive and functional stakeholders.
• Advanced business-level English, both written and verbal.

Required Knowledge And Experiences

• Experience in credit bureaus, information services, fintech, financial services, or risk analytics.
• Knowledge of consumer credit, origination, collections, fraud, and digital identity solutions.
• Established relationships with key decision-makers within the retail industry in Mexico.
• Experience selling SaaS, data, or analytics solutions based on measurable business value.
• Strong negotiation, influencing, and cross-functional collaboration skills.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Account Mgr I, Account Dev - Direct Sales