Vice President of Real Estate and Facility Operations

 

Position Summary

In this high-profile role, the Vice President of Real Estate and Facility Operations will define and lead the comprehensive real estate and facilities strategy for Centria Healthcare's national portfolio, optimizing our physical footprint to directly support and accelerate the company's aggressive growth objectives. This leader will be accountable for strategic site selection and complex lease negotiations to property acquisition/disposition, portfolio optimization, the meticulous management of all facility operations and capital improvements across diverse locations, and vendor contract and performance management. A critical component of this role involves strategic capital planning and significant financial oversight for all real estate investments and facility operations, ensuring cost-effectiveness, maximizing asset value, and day-to-day maintenance of those locations. The Vice President will collaborate closely with senior leadership across Operations, Finance, and Strategy & Growth to align real estate initiatives with overall business strategy and ensure seamless operational continuity. Leading a dedicated team, this position will champion best practices, leverage technology, and drive continuous improvement in all aspects of real estate and facility management. This role will report to the Chief Growth Officer.

Duties and Responsibilities

The below reflects the essential functions considered necessary for this role and shall not be construed as a detailed description of all work requirements inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of all responsibilities and job duties.

1. Real Estate Strategy and Portfolio Management
   • Develop and execute a comprehensive, long-term real estate strategy aligned with the company's overall business growth, expansion plans, and financial objectives, evaluating market trends, demographic shifts, and competitive landscapes to inform real estate decisions.
   • Lead the development of a national real estate portfolio strategy, including acquisition, disposition, leasing, and capital investment plans, optimizing the portfolio for efficiency, cost-effectiveness, and strategic advantage.
   • Organize and monitor the leasing function to include the status of all-new locations, relocations, renewals, and potentially evaluate purchases.
   • Manage our portfolio of office and therapy center locations across the country.
   • Oversee all aspects of the ongoing leasing activities of existing locations, securing expansion locations, and day-to-day maintenance of those sites during the lease term to ensure continuity of operations.
   • Organize, monitor, and direct the leasing process, including new locations, relocations, and renewals.
   • Initiate improvements to processes and procedures related to the leasing function.
   • Communicate regularly with individuals and departments involved in the leasing process, including operations, finance, strategy and growth, brokers, contractors, landlords, and attorneys.
2. Facilities Operations and Management
   • Ensure that therapy centers and offices are properly maintained, repairs are timely addressed and completed, and comply with all aspects of regulatory and company standards.
   • Oversight of general property and maintenance operations.
   • Communicate regularly with landlords to ensure a high level of compliance with landlord obligations and satisfaction with locations.
   • Oversee both internal and external maintenance staff.
3. Procurement Strategy and Management
   • Optimize purchasing and procurement strategies, policies, and procedures to align with our growth strategy.
   • Evaluate solutions to drive consistency and cost effectiveness across the business.
   • Develop and maintain long-term strategic plan for procurement strategy, linking strategic plans to the company-wide vision and growth plan.
   • Develop near-, mid-and long-term strategic and operational plans to support company initiatives, including but not limited to developing data-driven procurement strategies based on spend analysis, identifying and documenting savings opportunities, executing contract negotiations and agreements, driving contract compliance, identifying organizational and process related synergies, documenting technology enhancements, coaching and developing resources, and reducing risk for the company.
   • Develop and maintain effective policies and procedures for Purchasing, driving toward implementation of best practices and business process improvements.
   • Collaborate with business stakeholders to proactively define business requirements, understand cost drivers, and develop strategies to optimize spend and run point on enterprise RFPs.
   • Responsible for the design and implementation of a purchasing card process for all applicable vendor-related spending.
   • Demonstrate the ability to negotiate and manage contracts with vendors and maintain vendor relationships while minimizing risk to the business.
   • Identify cost savings through strategic sourcing, consolidation opportunities and internal measures, i.e., appropriate count for S/W licensing and correct license types.
   • Develop relationships with key stakeholders to identify strategic procurement opportunities.
   • Drive the implementation of a mature strategic sourcing process and vendor consolidation focus.
4. Financial Management and Oversight
   • Manage multi-year capital expenditure planning for real estate and facilities, including significant investments in new site development, major renovations, and infrastructure upgrades.
   • Develop and manage large-scale budgets for real estate and facilities, identifying and implementing cost-saving initiatives and optimizing return on investment for all property-related expenditures.
   • Oversee financial reporting and forecasting for the entire real estate and facilities portfolio, providing regular updates and strategic recommendations to senior leadership.
   • Budgeting and financial reporting.
   • Capital improvement planning and implementation.
   • This role has financial oversight responsibilities.
5. Risk Management and Compliance
   • Establish and ensure compliance with all federal, state, and local real estate laws, regulations, and building codes across the entire portfolio.
   • Develop and implement robust risk management strategies for real estate holdings, including disaster recovery planning, insurance optimization, and property liability mitigation.
   • Oversee environmental health and safety (EH&S) initiatives for all facilities, ensuring a safe and compliant working environment.
   • Ensure that therapy centers and offices comply with all aspects of regulatory and company standards.
6. Leadership, Project Management, and Continuous Improvement
   • Build, mentor, and lead a high-performing team of real estate and facilities professionals, fostering a culture of excellence, accountability, and continuous improvement.
   • Define organizational structure and resource allocation for the Real Estate and Facilities department to effectively support current and future business needs.
   • Develop and implement training programs for the real estate and facilities team to enhance their skills and capabilities.
   • Lead continuous improvement and change management efforts.
   • Have superior project management skills and effectively communicate timelines and drive next steps.
   • Review current processes and system capabilities to identify necessary enhancements.
   • Establish clear and measurable goals and KPIs to ensure sustainable growth and maturity of the procurement function.
7. Executive Engagement and External Relations
   • Build and maintain strategic relationships with key external partners, including real estate brokers, developers, landlords, legal counsel, and vendors, at an executive level.
   • Represent the company in high-level negotiations and external real estate forums.
   • Prepare and present executive-level reports and recommendations on real estate strategy, portfolio performance, and capital projects.
   • Working with stakeholders across multiple regions and locations of varying size to ensure business requirements are properly defined and evaluated holistically across the business.
   • Landlord relations.
   • Vendor contract and performance management.
8. Technology and Innovation
   • Identify, evaluate, and implement advanced technologies and systems for real estate and facilities management, such as integrated workplace management systems (IWMS), smart building technologies, and advanced analytics platforms, to drive efficiency and insights.
   • Champion innovation in facility design, sustainability, and operational processes to support team member well-being and operational excellence.
9. Compliance with Centria’s Code of Conduct, policies and procedures, and Federal and State laws.
10. Responsibility to report violations of Company policies or the Code of Conduct.

This role is responsible for:

• Leading and maintaining team members by interviewing, selecting, orienting, and training team members;
• Ensuring the daily functions of the department are completed by communicating job expectations; planning, monitoring, and appraising job results;
• Managing, coaching, and developing a high performing team that meets agreed objectives, and which delivers best practice results, added value, and continuous improvements;
• Maintaining regular contact with team members regarding performance, expectation setting, and coaching on policies and procedures related to their responsibilities, including but not limited to attendance, professionalism, etc.;
• Assigning and managing team members’ caseload and work assignments;
• Evaluating performance of team members, initiating disciplinary measures up to and including termination, including performance improvement plans and disciplinary action forms;
• Approving Paid Time Off and Leave of Absence requests;
• Consistently promoting high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them.

Qualifications

Education

Bachelor’s degree in Procurement/Supply Chain, Business, or related field

Work Experience

• Minimum 5 years of related experience, with supervisory experience.
• Knowledge of Accounts Payable related terms, concepts, and processes is preferred.
• Advanced knowledge of accounting principles, general ledger, and purchasing processes is preferred.

Equipment and Technology Requirements

• Laptop
• Microsoft Suite (Word, Excel, PowerPoint)
• G Suite (Gmail, Drive, Docs, Sheets, Google Meet)

Other Competency Requirements

• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Ability to communicate expressively and receptively

Knowledge and Skills

• A “hands on” leader with an eagerness to contribute and deliver results.
• Ability to build and maintain effective working relationships with a range of people, understanding their needs and goals is necessary.
• Ability to coach and develop talent is necessary.
• Proven detail-oriented work style in collaboration with effective written and verbal communication skills is preferred.
• Ability to multi-task and prioritize.

Working Conditions

• Flexible hybrid schedule; some in-office work is expected.
• This role requires 50% travel to work on new and existing sites.

Physical Demands

While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.