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Ascension

Specialty coffee roaster and cafe chain

Senior Technology Analyst

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeTulsa, OK, USANo salary listed

About the Job

Requirements

  • High school diploma equivalency with 2 years of cumulative experience, or an Associate's or Bachelor's degree, or 4 years of applicable cumulative job-specific experience is required.
  • Proven senior-level experience providing technical application support for enterprise radiology PACS platforms, DICOM workflows, and EHR integrations.
  • Working knowledge of voice recognition reporting systems, image-sharing platforms, or diagnostic reading workstation hardware.
  • Ability to maintain an on-site physical presence and travel between local healthcare facilities to support clinical operations.

Responsibilities

  • Provide real-time, on-site application support and expert troubleshooting to radiologists, technologists, and clinical staff to minimize workflow disruptions.
  • Perform proactive rounding with physician leaders and clinical teams to resolve imaging software challenges at the point of care.
  • Manage local ticket queues and monitor system performance logs to ensure prompt issue resolution within strict service level agreements.
  • Coordinate image-guided equipment onboarding, worklist configurations, and workstation maintenance with field service and biomedical teams.
  • Lead local system testing and downtime procedures during major technical incidents to protect patient data integrity and care continuity.

About the Company

Ascension

Specialty coffee roaster and cafe chain

Ascension runs a multi-channel specialty coffee business in Dallas, operating Australian-style all-day cafés and a wholesale roasting operation, plus online direct-to-consumer sales. It blends a chef-driven café menu with craft coffee, wine, and a farm-to-cup sourcing approach that builds direct relationships with producers and centers on ethically sourced beans. An in-house quality team, including certified Q Arabica Graders, verifies every batch before it’s distributed, and the company emphasizes supporting women coffee producers. Its goal is to deliver high-quality, transparently sourced coffee and food while expanding its café footprint and wholesale/direct-to-consumer channels to strengthen community hubs.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
2012

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